Guest-Centric F&B Team Member | Hospitality Concierge in Cardiff
Guest-Centric F&B Team Member | Hospitality Concierge

Guest-Centric F&B Team Member | Hospitality Concierge in Cardiff

Cardiff Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Prepare the restaurant and bar for service while engaging with guests.
  • Company: Prominent hotel chain in Cardiff with a focus on hospitality.
  • Benefits: Employee discounts, wellness support, and a vibrant work environment.
  • Why this job: Create memorable experiences for guests in a dynamic hospitality setting.
  • Qualifications: Experience in hospitality and a passion for exceptional service.
  • Other info: Join a team that values positivity and approachability.

The predicted salary is between 24000 - 36000 £ per year.

A prominent hotel chain in Cardiff seeks enthusiastic hospitality staff to prepare the restaurant and bar for service and engage with guests. Responsibilities include ensuring high presentation standards and delivering exceptional service. Ideal candidates have proven experience in hospitality, a passion for creating memorable experiences, and a positive, approachable demeanor. The position offers various employee benefits, including discounts and wellness support.

Guest-Centric F&B Team Member | Hospitality Concierge in Cardiff employer: LGH - Holiday Inn

Join a leading hotel chain in Cardiff, where we prioritise a vibrant work culture and the well-being of our employees. As a Guest-Centric F&B Team Member, you will enjoy competitive benefits, including discounts and wellness support, while being part of a team that values your passion for hospitality and commitment to creating unforgettable guest experiences. With ample opportunities for personal and professional growth, this is an excellent place to build a rewarding career in the hospitality industry.
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Contact Detail:

LGH - Holiday Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest-Centric F&B Team Member | Hospitality Concierge in Cardiff

✨Tip Number 1

Get to know the hotel chain and its values before your interview. This way, you can show how your passion for hospitality aligns with their mission. Plus, it’ll help you stand out as someone who genuinely cares about creating memorable experiences for guests.

✨Tip Number 2

Practice your people skills! Since this role is all about engaging with guests, think of some scenarios where you can showcase your positive and approachable demeanour. Role-playing with a friend can help you feel more confident when it’s time to shine.

✨Tip Number 3

Don’t forget to highlight your previous experience in hospitality during interviews. Share specific examples of how you’ve gone above and beyond for guests in the past. This will demonstrate your commitment to exceptional service and make you a memorable candidate.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board to create amazing experiences together!

We think you need these skills to ace Guest-Centric F&B Team Member | Hospitality Concierge in Cardiff

Customer Service Skills
Hospitality Experience
Presentation Skills
Engagement Skills
Positive Attitude
Approachability
Teamwork
Attention to Detail
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! Share specific experiences where you created memorable moments for guests, as this will resonate with us and show that you're the right fit for our team.

Tailor Your CV: Make sure to customise your CV for the role. Highlight your relevant experience in F&B and any customer service roles you've had. We want to see how your background aligns with our guest-centric approach!

Be Approachable: In your cover letter, adopt a friendly and approachable tone. We value candidates who can engage with guests effortlessly, so let your personality come through in your writing!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at LGH - Holiday Inn

✨Know the Company

Before your interview, do a bit of research on the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Experience

Be ready to discuss your previous roles in hospitality. Highlight specific examples where you went above and beyond for guests or contributed to a positive dining experience. This will demonstrate your passion for creating memorable experiences, which is key for this role.

✨Engage with Enthusiasm

During the interview, let your personality shine through! Smile, maintain eye contact, and engage with the interviewer as if they were a guest. This will showcase your approachable demeanor and ability to connect with others, which is crucial in hospitality.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team culture, training opportunities, or how they measure success in this role. This shows your interest in the position and helps you determine if it's the right fit for you.

Guest-Centric F&B Team Member | Hospitality Concierge in Cardiff
LGH - Holiday Inn
Location: Cardiff
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  • Guest-Centric F&B Team Member | Hospitality Concierge in Cardiff

    Cardiff
    Full-Time
    24000 - 36000 £ / year (est.)
  • L

    LGH - Holiday Inn

    50-100
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