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For Companies At a Glance
- Tasks: Prepare the restaurant and bar, ensuring top-notch presentation and guest interaction.
- Company: Join a vibrant hotel team known for exceptional hospitality.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: Passion for hospitality and a knack for engaging with others.
- Other info: Great opportunities for personal growth in a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
Overview
Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces. Our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Responsibilities
- Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
Qualifications
- A contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Food And Beverage Team Member - Cardiff employer: LGH - Holiday Inn
Contact Detail:
LGH - Holiday Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Team Member - Cardiff
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with guests and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hospitality skills! Role-play with a friend or family member to get comfortable with common scenarios, like taking orders or upselling. The more you practice, the more natural it will feel when you're interacting with guests during the interview.
✨Tip Number 3
Bring your personality to the table! During the interview, let your enthusiasm for creating memorable guest experiences shine through. Share personal stories that highlight your passion for hospitality and how you've made guests feel welcome in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s another chance to reiterate your excitement about the role and how you can contribute to their vibrant team.
We think you need these skills to ace Food And Beverage Team Member - Cardiff
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Be Personable: Since you'll be the face of our hotel, it's important to convey your friendly and approachable nature in your written application. Use a warm tone and don’t hesitate to let your personality come through – we love unique individuals!
Highlight Relevant Experience: Make sure to mention any previous roles in hospitality, especially in restaurants or hotels. We’re looking for candidates who can hit the ground running, so showcase your skills and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at LGH - Holiday Inn
✨Know the Brand
Before your interview, take some time to research the hotel and its values. Understand what makes their hospitality unique and how they engage with guests. This will help you align your answers with their brand ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Personality
Since the role requires creating a welcoming atmosphere, be sure to let your personality shine through during the interview. Share anecdotes that highlight your enthusiasm for hospitality and how you've made guests feel special in previous roles. Authenticity goes a long way!
✨Practice Upselling Techniques
Brush up on upselling techniques before the interview. Think of examples where you've successfully enhanced a guest's experience by suggesting additional items or services. This will demonstrate your ability to engage and enhance the guest experience, which is key for this position.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about their training programmes or how they support staff development, which aligns with your desire to learn and grow within the role.
