At a Glance
- Tasks: Lead proactive sales across multiple hotels and drive commercial performance.
- Company: Join LGH Hotels Management, a leader in the hospitality industry.
- Benefits: Enjoy employee discounts, health benefits, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth in a vibrant team.
- Why this job: Make an impact in hospitality while building strong client relationships.
- Qualifications: Experience in hotel sales and a knack for business development.
The predicted salary is between 35000 - 45000 £ per year.
We're looking for a dynamic, results-driven Cluster Sales Manager to lead proactive sales activity across a cluster of hotels and play a central role in delivering commercial performance. This role is about more than hitting targets - it's about creating clarity, direction and momentum across multiple sites. You'll build trusted relationships with key clients and partners, spot opportunities others miss, and deliver smart, market-responsive strategies that drive sustainable revenue growth across Corporate, MICE, Leisure and Groups.
Working closely with each hotel's leadership team and our wider commercial functions, you'll turn plans into action - filling the pipeline, converting business, and strengthening each hotel's presence in its local market.
What You'll Be Responsible For
- Developing and delivering clear, effective cluster sales strategies aligned to each hotel's commercial plan and wider business goals
- Building and nurturing strong relationships with corporate clients, agents, local partners and key stakeholders across the cluster
- Proactively generating new business leads, increasing market share and growing account performance across priority segments
- Owning the sales pipeline: ensuring consistent prospecting activity, accurate forecasting, and strong conversion from enquiry to contracted business
- Working closely with Revenue Management and hotel leadership to align rate strategy, need periods and demand generation
- Being visible across the cluster - coaching, influencing and supporting teams and stakeholders to build a confident, proactive sales culture
- Monitoring performance and preparing regular updates on activity, trends, conversion and results (with clear next steps)
- Representing the hotels at networking events, trade shows and industry forums to raise profile and drive inbound opportunity
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio
- Access to the IHG Employee Room Benefit Programme across their global portfolio
- Access to 24/7 Employee Assistance Programme
- Refer a friend scheme from 500 to 1000 per referral
- Hospital Plan
- Online Health Portal
- Eye Care
- Employee Discount Schemes
- Pension Scheme
- Free meals on duty
- Cycle to Work schemes from Halfords
What Makes You a Great Fit
- Proven experience in hotel sales (single site or cluster), with strong exposure to Corporate, MICE, Leisure and Groups
- Confident in proactive business development: you enjoy prospecting, networking and converting relationships into revenue
- Commercially sharp: you understand pace, demand patterns, and how sales and revenue strategy work together
- Organised and self-led: able to manage priorities across multiple hotels without losing focus
- Credible communicator: you build trust quickly with GMs, stakeholders and clients
- A positive, resilient approach - you bring energy, pace and solutions, even when things are changing
The Holiday Inn Cambridge is perfectly situated by a serene lake in Impington, offering guests a peaceful retreat amidst rolling countryside while still being conveniently close to the heart of Cambridge. Just 2 miles from central Cambridge's colleges, shops, museums, and theatres, the hotel features 100 luxurious bedrooms and a variety of dining options, including the Junction Restaurant and Bar, and the lobby lounge. The hotel's Academy conference centre boasts 10 meeting rooms, making it an ideal location for corporate events. Additionally, the extensive health and fitness club ensures guests can maintain their fitness routine during their stay.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Cluster Sales Manager - Cambridge employer: LGH - Holiday Inn
At LGH Hotels Management, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and collaboration. As a Cluster Sales Manager in the picturesque setting of Cambridge, you'll enjoy competitive benefits, including employee discounts across our hotel portfolio, a supportive Employee Assistance Programme, and opportunities for professional development. Join us to be part of a dynamic team that values your contributions and empowers you to drive success across multiple hotels while enjoying the serene beauty of the surrounding countryside.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Sales Manager - Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH - Holiday Inn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH - Holiday Inn
Don't be shy about reaching out to LGH - Holiday Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster Sales Manager - Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH - Holiday Inn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH - Holiday Inn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
