Guest Experience Associate - Front Office in Bristol
Guest Experience Associate - Front Office

Guest Experience Associate - Front Office in Bristol

Bristol Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create unforgettable guest experiences and provide top-notch service at the front desk.
  • Company: Join a leading hotel chain known for its commitment to excellence.
  • Benefits: Enjoy employee discounts, wellness support, and a vibrant work environment.
  • Why this job: Be part of a team that makes every guest's stay special and memorable.
  • Qualifications: Customer service experience and excellent communication skills are a must.
  • Other info: Full-time role with opportunities for growth in the hospitality industry.

The predicted salary is between 30000 - 42000 £ per year.

A prominent hotel chain is seeking a Front Office Team Member in Bristol to provide memorable guest experiences.

Responsibilities include:

  • Delivering exceptional service
  • Handling requests efficiently
  • Managing communication

The ideal candidate should have customer service experience and strong interpersonal skills.

The role offers numerous benefits such as employee discounts and wellness support. This is a full-time opportunity at the Holiday Inn Bristol-Filton.

Guest Experience Associate - Front Office in Bristol employer: LGH - Holiday Inn

At Holiday Inn Bristol-Filton, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and growth. As a Guest Experience Associate, you will enjoy competitive benefits including generous employee discounts, wellness support, and opportunities for professional development, all within a supportive team environment dedicated to creating memorable experiences for our guests.
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Contact Detail:

LGH - Holiday Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Associate - Front Office in Bristol

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Guest Experience Associate role.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've gone above and beyond for guests in the past – it’ll make you memorable!

✨Tip Number 3

Research the hotel chain! Knowing their values and what makes them unique will help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of their team.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and ace those tricky questions. Let’s get you that Front Office Team Member position at Holiday Inn Bristol-Filton!

We think you need these skills to ace Guest Experience Associate - Front Office in Bristol

Customer Service Experience
Interpersonal Skills
Communication Skills
Problem-Solving Skills
Efficiency in Handling Requests
Attention to Detail
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference in showing us you're the right fit for our team.

Highlight Relevant Experience: Make sure to emphasise any customer service experience you've had. We love seeing how you've made guests feel special in previous roles. Tailor your application to showcase those skills that align with delivering exceptional service.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great candidate for the Guest Experience Associate role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at the Holiday Inn Bristol-Filton!

How to prepare for a job interview at LGH - Holiday Inn

✨Know the Company Inside Out

Before your interview, take some time to research the hotel chain and its values. Understanding their mission and what they stand for will help you align your answers with their expectations, showing that you're genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

Since the role focuses on delivering exceptional service, prepare specific examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to handle requests efficiently and create memorable guest experiences.

✨Practice Your Communication Skills

As a Front Office Team Member, strong interpersonal skills are key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with common questions and improve your delivery.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the role or the company culture. This shows your enthusiasm and helps you gauge if the hotel is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.

Guest Experience Associate - Front Office in Bristol
LGH - Holiday Inn
Location: Bristol
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  • Guest Experience Associate - Front Office in Bristol

    Bristol
    Full-Time
    30000 - 42000 £ / year (est.)
  • L

    LGH - Holiday Inn

    50-100
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