At a Glance
- Tasks: Lead maintenance operations to ensure a safe and comfortable hotel environment.
- Company: Join the Crowne Plaza Manchester Airport, part of LGH Hotels Management.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and more.
- Other info: Dynamic work environment with opportunities for growth in hospitality.
- Why this job: Make a real impact by creating smooth guest experiences behind the scenes.
- Qualifications: Experience in maintenance management or supervisory roles.
The predicted salary is between 40000 - 50000 £ per year.
The Opportunity
Behind every great hotel experience is a building that feels safe, comfortable, and dependable. As Hotel Maintenance Manager, you'll play a crucial role in making that happen - often quietly, always effectively. We're seeking an experienced and proactive professional to lead our maintenance operations and ensure the hotel runs smoothly day in, day out. This role offers real ownership, variety, and the satisfaction that comes from solving problems, preventing issues, and creating an environment where guests can relax and teams can work confidently.
What You'll Be Responsible For
- Keeping the Hotel Running Smoothly
- Oversee the day-to-day maintenance operations of the hotel, ensuring all work is completed efficiently, on time, and to a high standard.
- Allocate work, manage rotas, and provide clear direction to the maintenance team.
- Carry out regular inspections to identify issues early and reduce disruption.
- Preventative Care & Continuous Improvement
- Design and implement effective preventative maintenance programmes that protect assets and minimise downtime.
- Take a proactive approach to fault-finding and long-term problem resolution.
- Safety, Compliance & Reassurance
- Ensure all maintenance activity is carried out safely, fully compliant with health & safety legislation and best practice.
- Maintain accurate records of maintenance work, costs, parts used, and compliance documentation.
- Managing Resources Responsibly
- Manage the maintenance and repairs budget, balancing cost control with quality and long-term reliability.
- Monitor energy usage and introduce energy-efficient improvements where possible.
- Oversee contractors and suppliers - negotiating contracts and ensuring work is delivered to standard and within budget.
- Communication & Leadership
- Provide clear updates and reports to senior management on maintenance activity, risks, and priorities.
- Build a positive, calm, solutions-focused maintenance culture that others can rely on.
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Who This Role Is For
This role is perfect for someone who:
- Gains real satisfaction from creating safe, orderly, well-functioning environments
- Enjoys problem-solving and preventing issues before they escalate
- Is naturally organised, practical, and calm under pressure
- Leads with quiet confidence - setting standards, supporting others, and keeping things on track
- Values responsibility and autonomy, and takes pride in doing things properly
- Understands that great guest experiences often start behind the scenes
You might already be a Hotel Maintenance Manager - or an experienced maintenance supervisor ready to step into a role with greater responsibility and influence.
Maintenance Manager - Manchester employer: LGH - Crowne Plaza
At LGH Hotels Management, we pride ourselves on being an excellent employer, offering a supportive work culture where teamwork and communication are key. As a Maintenance Team Member at the Crowne Plaza Birmingham NEC, you'll enjoy a range of benefits including employee discounts, wellbeing support, and opportunities for personal growth in a vibrant hotel environment, all while contributing to guest comfort and safety in a stunning location near the NEC and Birmingham International Airport.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager - Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH - Crowne Plaza. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH - Crowne Plaza
Don't be shy about reaching out to LGH - Crowne Plaza directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Manager - Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH - Crowne Plaza and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH - Crowne Plaza
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
