At a Glance
- Tasks: Lead and manage exciting meetings and events, ensuring seamless execution and exceptional guest experiences.
- Company: Join a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible working, and free meals on duty.
- Other info: Work in a stunning location with a commitment to sustainability and inclusivity.
- Why this job: Be part of a dynamic team in a vibrant hotel environment with growth opportunities.
- Qualifications: 3+ years in Meetings & Events management with strong leadership and organisational skills.
The predicted salary is between 24300 - 29700 Β£ per year.
Meeting & Events Manager - London JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first.
Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
We are passionate about the industry and always on the lookout for new talent to join us on our journey OUR HOTEL Nestled in the vibrant heart of East London's Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views.
Just minutes from the Ex Ce L Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.
Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding.
Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere.
If you're looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more!
A DAY IN THE LIFE OF A MEETING & EVENTS MANAGER AT OUR HOTEL What you'll be doing Lead the day-to-day management of the Meetings & Events department, ensuring the smooth planning and delivery of conferences, meetings, weddings, private functions and corporate events.
Manage the full client journey from initial enquiry and site visit through to event delivery, post-event follow-up and repeat business.
Drive Meetings & Events revenue through strong enquiry conversion, upselling, proactive sales activity and effective management of function space.
Build and maintain strong relationships with corporate clients, event agencies, conference organisers and local businesses.
Ensure all contracts, function sheets/BEOs, rooming lists and event details are accurate and communicated effectively across hotel departments.
Chair weekly function meetings and work closely with Operations, Reservations, Revenue and Sales teams to ensure seamless event execution.
Lead, motivate and develop the Meetings & Events team, driving high standards of customer service, commercial performance and accountability.
Manage departmental forecasts, sales pipelines, budgets and performance reporting, identifying opportunities to maximise revenue and profitability.
Maintain and optimise Meetings & Events platforms including Cvent, Meeting Broker, Venue Directory, Smart Space and Hitched.
Represent the hotel at networking events, exhibitions, client showcases and other business development opportunities.
What We Need from
You: Minimum 3 years' experience within Meetings & Events, Conference & Banqueting Sales or Hotel Sales Management.
Strong commercial awareness with a proven ability to convert enquiries and grow Meetings & Events revenue.
Experience using Opera PMS and Meetings & Events/Sales & Catering systems.
Excellent organisation, communication and relationship-building skills with strong attention to detail.
A confident and engaging leader who can motivate a team and work collaboratively across hotel departments.
Experience managing large or complex conferences, events and functions within a hotel environment would be highly desirable.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement. com
Meeting & Events Manager - London employer: LGH - Crowne Plaza
At LGH Hotels Management, we pride ourselves on creating a vibrant and supportive work culture where every team member can thrive. As a Food and Beverage Team Member at the Crowne Plaza Birmingham NEC, you'll enjoy fantastic employee benefits, including discounts across our hotel portfolio and access to wellness resources, all while working in a stunning location just minutes from Birmingham International Airport. Join us to not only enhance your hospitality skills but also to be part of a team that values your individuality and passion for service.