- To ensure that our guests' safety is the main consideration at all times.
- To provide a friendly and courteous service to encourage membership of the club and to maximise the service opportunities for guests to ensure return visits.
- To create and take advantage of sales opportunities in order to maximise club revenue, answering telephones promptly and correctly to maximise business and minimise guest frustration.
- To assist Leisure Club Manager in general club administration.
- To carry out water quality tests and react to results.
- To ensure the club including changing facilities are clean at all times.
- To open and close the club in accordance with club procedures.
- To be responsible for monies taken, tills cashed up and placed in safe in accordance with hotel procedures.
- To ensure general day to day operations are completed to ensure smooth and efficient running of the club.
- Any reasonable task asked of you by the Leisure Club Manager, supervisor, senior hotel employees and colleagues
A welcoming personality who loves connecting with people and making their day brighter. - Strong communication skills, comfortable chatting with guests and coordinating with team members.
- Sharp attention to detail, especially when it comes to handling guest needs and reservations.
- A problem-solver who can think on their feet, handling any situation with a positive attitude.
- Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
High energy and adaptability, thriving in a fast-paced environment where no two days are the same. - At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey..., Nestled in the vibrant heart of East London's Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.
Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you're looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over 1000 per year
And much much more!
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Leisure Club Team Member - London in City of Westminster employer: LGH - Crowne Plaza
At LGH Hotels Management, we pride ourselves on creating a vibrant and supportive work culture where every team member can thrive. As a Food and Beverage Team Member at the Crowne Plaza Birmingham NEC, you'll enjoy fantastic employee benefits, including discounts across our hotel portfolio and access to wellness resources, all while working in a stunning location just minutes from Birmingham International Airport. Join us to not only enhance your hospitality skills but also to be part of a team that values your individuality and passion for service.
