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For Companies At a Glance
- Tasks: Prepare the restaurant and bar, deliver exceptional hospitality, and engage with guests.
- Company: Join LGH Hotels Management, a leader in the UK hospitality industry.
- Benefits: Enjoy employee discounts, free meals, wellness support, and more.
- Why this job: Be part of a vibrant team creating memorable guest experiences.
- Qualifications: Passion for hospitality, engaging personality, and attention to detail.
- Other info: Dynamic work environment with opportunities for growth in a renowned hotel.
The predicted salary is between 11 - 16 £ per hour.
Responsibilities
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Qualifications
- A contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Crowne Plaza Birmingham NEC is a remarkable 242‑room hotel, ideally situated near the Genting Arena, NEC, and Birmingham International Airport. Set within scenic grounds overlooking Pentigo Lake, the hotel is just a 5‑minute drive from the airport and railway station, and only 10 miles from Birmingham City Centre.
Casual Food And Beverage Team Member - Birmingham employer: LGH - Crowne Plaza
Contact Detail:
LGH - Crowne Plaza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Food And Beverage Team Member - Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on LGH Hotels Management and their values. This will help you connect your passion for hospitality with what they stand for, making you a standout candidate.
✨Tip Number 2
Practice your upselling techniques! Since the role involves enhancing guest experiences, think of creative ways to suggest menu items or specials. Role-play with a friend to build your confidence and make it feel natural.
✨Tip Number 3
Bring your personality to the table! When you meet the team, let your enthusiasm shine through. Share stories about your previous experiences in hospitality that highlight your ability to create memorable moments for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our vibrant team at Crowne Plaza Birmingham NEC.
We think you need these skills to ace Casual Food And Beverage Team Member - Birmingham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about creating memorable experiences for guests, so share any relevant stories or examples that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the role of a Casual Food and Beverage Team Member. Highlight any previous experience in hospitality, especially in restaurants or hotels, and emphasise your skills in customer service and attention to detail.
Be Personable: Remember, we’re looking for someone who can engage with guests and create a welcoming atmosphere. Use a friendly tone in your written application to reflect your personality and approachability, as this is key in our industry.
Apply Through Our Website: For the best chance of joining our vibrant team, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about wanting to be part of our hotel family!
How to prepare for a job interview at LGH - Crowne Plaza
✨Know the Brand
Before your interview, take some time to research LGH Hotels Management and their values. Understand what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Personality
As a Casual Food and Beverage Team Member, your personality is key! Be ready to share examples of how you've created memorable guest experiences in the past. Let your enthusiasm shine through during the interview, as they’re looking for someone who can bring warmth and positivity to their guests.
✨Practice Upselling Techniques
Since upselling is part of the role, think of ways you can enhance a guest's experience. Prepare a few examples of how you’ve successfully upsold products or services in previous roles. This will demonstrate your ability to engage with guests and elevate their experience.
✨Attention to Detail Matters
Given the emphasis on presentation and detail in the job description, be prepared to discuss how you ensure high standards in your work. Share specific instances where your attention to detail made a difference, whether in food presentation or creating a welcoming atmosphere.
