At a Glance
- Tasks: Perform hands-on maintenance tasks to keep our hotel running smoothly and guests happy.
- Company: Join the Crowne Plaza Birmingham NEC, part of LGH Hotels Management.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Other info: Be part of a supportive team in a dynamic hospitality environment.
- Why this job: Make a real difference in guest comfort while developing your skills.
- Qualifications: Practical skills and a passion for problem-solving are essential.
The predicted salary is between 31500 - 38500 £ per year.
Maintenance Team Member - Birmingham Maintenance Team Member Crowne Plaza Birmingham NEC Check out the hotel on our virtual tour!
The Opportunity A great hotel experience depends on the small things working perfectly-from lighting and heating to fixtures, fittings, and quick responses when something goes wrong.
As a Hotel Maintenance Team Member, you'll play an important part in keeping our hotel safe, functional, and welcoming every day.
We're looking for a skilled, motivated, and dependable individual who enjoys practical work, problem solving, and being part of a supportive team.
This is a hands-on role where your work makes a real difference to guest comfort and team confidence.
What You'll Be Responsible For Day-to-Day Maintenance Support Carry out a wide range of maintenance and repair tasks across the hotel, including basic plumbing, electrical, and mechanical work.
Respond promptly to maintenance requests and emergencies, resolving issues efficiently and calmly.
Preventative Care & Attention to Detail Assist with routine inspections of hotel facilities and equipment, spotting issues early and helping prevent disruption.
Support the delivery of preventative maintenance programmes that keep everything working as it should.
Safety, Care & Standards Ensure all maintenance work is carried out safely and in line with health & safety guidelines and procedures.
Take pride in maintaining clean, tidy, and safe working areas at all times.
Teamwork & Communication Work closely with the Maintenance Manager and wider hotel team, supporting tasks and projects as required.
Assist with coordinating contractors and suppliers, helping ensure work is completed to a good standard and within agreed timescales.
Records & Responsibility Keep accurate records of work completed, parts used, and any relevant costs.
Communicate clearly about issues identified, actions taken, and follow-up required.
Benefits Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parking Who This Role Is For This role is ideal for someone who: Enjoys hands-on, practical work and fixing problems Takes pride in keeping spaces safe, functional, and well cared for Is reliable, organised, and motivated to do a good job Feels satisfied when others can relax and work comfortably because of their efforts Works well as part of a team and is happy to support where needed Wants to build experience and develop skills within a hotel environment You may already be working in maintenance-or you could be someone with strong practical skills looking to apply them in a busy, supportive hospitality setting.
Hotel The Crowne Plaza Birmingham NEC is a remarkable 242-room hotel, ideally situated near the Genting Arena, NEC, and Birmingham International Airport.
Set within scenic grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and railway station, and only 10 miles from Birmingham City Centre About us Looking for an exciting career in the hospitality industry?
Look no further than LGH Hotels Management!
With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.
Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Maintenance Team Member - Birmingham employer: LGH - Crowne Plaza
At LGH Hotels Management, we pride ourselves on being an excellent employer, offering a supportive work culture where teamwork and communication are key. As a Maintenance Team Member at the Crowne Plaza Birmingham NEC, you'll enjoy a range of benefits including employee discounts, wellbeing support, and opportunities for personal growth in a vibrant hotel environment, all while contributing to guest comfort and safety in a stunning location near the NEC and Birmingham International Airport.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Team Member - Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH - Crowne Plaza. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH - Crowne Plaza
Don't be shy about reaching out to LGH - Crowne Plaza directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Team Member - Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH - Crowne Plaza and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH - Crowne Plaza
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
