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- Tasks: Join us as a Housekeeping Team Member, ensuring our hotel is clean and welcoming for guests.
- Company: Be part of LGH Hotels Management, a leading name in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and flexible hours during holidays.
- Why this job: This role offers a chance to develop skills in a vibrant team while working in a beautiful location.
- Qualifications: No experience needed; just bring a positive attitude and a willingness to learn!
- Other info: Work weekends with potential for extra hours during busy seasons.
Looking for new team members to work specifically weekends, with a view to extra hours in the holiday season. Experience preferred but not essential, as full training is given. 10am until roughly 3pm on both Saturdays and Sundays, all depending on business levels.
The Opportunity: As a Housekeeping Team Member, you will play an essential role in ensuring that our hotel is clean, comfortable, and inviting for our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are exceptional. Your role will involve servicing hotel bedrooms and public areas to company standards and within allocated time frames. You will be familiar with agreed cleaning standards and presentation of all room categories and report any damages or breakages promptly to ensure repairs are carried out. You will also be responsible for returning all equipment to their allotted storerooms at the end of each working day and keeping the storerooms and working areas clean and tidy.
Benefits:
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and TV
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate:
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
- Is a team player who is reliable, punctual, and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritise tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Hotel: Located to the west of Derby, just three miles from the city centre and a 10-15 minute taxi ride from the main Derby train station, the Derby Mickleover Hotel, part of the Signature Collection By Best Western, offers an excellent location with superb transport links. With the stunning Peak District National Park on your doorstep, it's perfect for romantic strolls or seasoned walkers. You can also relive the drama of Pride and Prejudice by visiting the magnificent Chatsworth House or seek thrills with the family at nearby Alton Towers. The hotel features 99 light, contemporary rooms, blending neutral tones with warm splashes of colour and superb bathrooms. This includes nine luxury suites and 15 good value family rooms.
About us: Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Weekend Housekeeping Team Member - Derby employer: LGH - Best Western
Contact Detail:
LGH - Best Western Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Housekeeping Team Member - Derby
✨Tip Number 1
Familiarise yourself with the hotel and its services before your interview. Knowing about the Derby Mickleover Hotel and its offerings will show your genuine interest in the role and help you answer questions more confidently.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service during your conversations. Even if it's not directly related, showcasing your attention to detail and commitment to cleanliness can set you apart from other candidates.
✨Tip Number 3
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in past roles. This is crucial for a position that relies on working closely with fellow team members.
✨Tip Number 4
Be prepared to discuss your time management abilities. Since the role requires cleaning within specific time frames, showing that you can prioritise tasks effectively will make a strong impression.
We think you need these skills to ace Weekend Housekeeping Team Member - Derby
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in housekeeping or customer service. Emphasise your attention to detail and ability to work in a team, as these are key qualities for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing exceptional service. Mention why you want to work specifically at the Derby Mickleover Hotel and how you can contribute to their team.
Highlight Relevant Skills: In your application, be sure to mention skills that align with the job description, such as time management, physical fitness, and familiarity with health and safety regulations. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at LGH - Best Western
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss how you ensure cleanliness and organisation in your previous roles, and give examples of how you've spotted and addressed issues that others might overlook.
✨Demonstrate Your Customer Service Skills
This role requires a passion for providing exceptional service. Think of specific instances where you've gone above and beyond for a customer or guest, and be ready to share these stories during your interview.
✨Highlight Your Teamwork Abilities
Housekeeping is a team effort, so it's important to show that you're a reliable and collaborative team player. Prepare to talk about your experiences working in teams and how you contribute to a positive work environment.
✨Be Ready for Physical Demands
The job can be physically demanding, so be honest about your fitness level and ability to handle the tasks required. You might want to mention any relevant experience that demonstrates your capability to lift, move, and stand for long periods.
