Hospitality Service Expert - Warrington

Warrington Full-Time No home office possible

Be Everywhere: Work multi-functionally across various departments, ensuring smooth operations and exceptional service.
Deliver Excellence: Personally ensure guests always receive top-notch service and that all aspects of the hotel are maintained and presented to the highest standard.
Adapt and Thrive: Embrace the flexibility of the role, adapting to different tasks and challenges as they arise.
Work across the entire hotel operation, stepping in wherever business needs you – Reception, Conference & Events, Restaurant and Bar, or Housekeeping.

Proven experience in a customer-facing role such as F&B, reception, meeting & events, housekeeping etc., ideally within the hospitality sector.
Excellent level of numeracy and literacy skills.
Excellent oral and written communication skills.
Excellent problem-solving skills and attention to detail, with the ability to work under pressure.
Strong organisation and planning skills and the ability to prioritise appropriately.
Fully flexible with working hours/shifts.
Possess a can-do attitude.
Good understanding of the English language.

Free meals on duty.
Free parking.
Employee discounts on bedroom rates across our Best Western hotel portfolio.
Shopping discounts – groceries, fashion, travel, utilities, days out and holidays.
Eye care.
Free legal & money advice.
Counseling sessions.
Hospital & death benefit plans.
Cycle to work scheme.
Wellbeing tips and support fitness videos.
Recipe ideas.
Advice on keeping active and healthy living.
Wellbeing podcasts and TV.
Breathing exercises.
24/7 advice and support line.
Team reward & recognition.
Free parking.