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- Tasks: Ensure exceptional service across reception, events, and housekeeping.
- Company: Renowned hospitality establishment in Warrington.
- Benefits: Free meals on duty and employee discounts on hotel stays.
- Why this job: Join a dynamic team and enhance guest experiences in a vibrant environment.
- Qualifications: Proven customer service experience and strong communication skills.
- Other info: Flexible working attitude required for this diverse role.
The predicted salary is between 24000 - 36000 £ per year.
A renowned hospitality establishment in Warrington seeks a dedicated individual to ensure exceptional service across various departments. The role requires proven customer service experience, strong organizational and communication skills, and a flexible working attitude. You will work in multiple areas of the hotel, adapting to needs across reception, events, and housekeeping.
This position offers various benefits, including free meals on duty and employee discounts on hotel stays.
Guest Experience Specialist - Cross-Department Ops in Warrington employer: LGH - Best Western
Contact Detail:
LGH - Best Western Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Specialist - Cross-Department Ops in Warrington
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the hotel on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your customer service experience aligns with the role. We want to show them that you’re adaptable and ready to shine in any department!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. We should aim for smart-casual attire that reflects the hotel's vibe while still being comfortable enough to move around.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. Let’s remind them why you’re the perfect fit for their team!
We think you need these skills to ace Guest Experience Specialist - Cross-Department Ops in Warrington
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond to create memorable experiences for guests!
Be Organised and Clear: When writing your application, keep it organised and easy to read. Use clear headings and bullet points where necessary. We appreciate a well-structured application that showcases your strong organisational skills.
Flexibility is Key: Since the role involves working across different departments, mention any experience you have in adapting to various roles or environments. We love candidates who can be flexible and take on new challenges with a positive attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LGH - Best Western
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality establishment. Understand their values, mission, and what sets them apart in Warrington. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to meet a guest's needs, as this role is all about ensuring a fantastic experience for guests across various departments.
✨Demonstrate Flexibility and Adaptability
Since the role involves working in multiple areas of the hotel, be ready to discuss how you've successfully adapted to changing environments or tasks in previous jobs. Highlight your ability to switch gears quickly and maintain a positive attitude, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your expectations.
