At a Glance
- Tasks: Welcome guests with warmth and assist them throughout their stay.
- Company: Join LGH Hotels Management, part of a growing portfolio of 42 hotels.
- Benefits: Enjoy employee discounts, free meals, and wellbeing support.
- Other info: Be part of shaping the future of the UK hospitality industry.
- Why this job: Kickstart your hospitality career in a dynamic and exciting environment.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced setting.
Overview
Receptionist Derby Mickleover Hotel, Signature Collection By Best Western. Check out the hotel on our virtual tour! The Opportunity Are you passionate about hospitality and providing exceptional guest experiences? We\'re looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
Responsibilities
- Welcome with warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
- Assist with care: Help guests throughout their stay with any queries or requests, making their experience memorable.
- Handle communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Qualifications
- Excellent communicator: Possess strong written and verbal communication skills.
- Multitasker extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
- Tech-savvy: Comfortable operating hotel reservation systems and computer literate.
- Detail-oriented: Have a high level of attention to detail and a positive, professional attitude.
Why join us / About the company
Looking for an exciting career in the hospitality industry? LGH Hotels Management has a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations. We are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Benefits
- Enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and TV
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Receptionist - Derby in Long Eaton employer: LGH - Best Western
At LGH Hotels Management, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee wellbeing and growth. As a Hotel Receptionist at our Mickleover Hotel in Derby, you will enjoy enviable employee discounts, comprehensive wellbeing support, and opportunities for career advancement within our expanding portfolio of 42 hotels across the UK. Join us to be part of a dynamic team dedicated to delivering exceptional guest experiences in a prime location.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Derby in Long Eaton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH - Best Western. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH - Best Western
Don't be shy about reaching out to LGH - Best Western directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist - Derby in Long Eaton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH - Best Western and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH - Best Western
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
