At a Glance
- Tasks: Welcome guests with warmth and assist them throughout their stay.
- Company: Join LGH Hotels Management, part of a growing portfolio of 42 hotels.
- Benefits: Enjoy employee discounts, free meals, and wellbeing support.
- Other info: Be part of shaping the future of the UK hospitality industry.
- Why this job: Kickstart your hospitality career in a dynamic and exciting environment.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced setting.
Overview
Receptionist Derby Mickleover Hotel, Signature Collection By Best Western. Check out the hotel on our virtual tour! The Opportunity Are you passionate about hospitality and providing exceptional guest experiences? We\'re looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
Responsibilities
- Welcome with warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
- Assist with care: Help guests throughout their stay with any queries or requests, making their experience memorable.
- Handle communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Qualifications
- Excellent communicator: Possess strong written and verbal communication skills.
- Multitasker extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
- Tech-savvy: Comfortable operating hotel reservation systems and computer literate.
- Detail-oriented: Have a high level of attention to detail and a positive, professional attitude.
Why join us / About the company
Looking for an exciting career in the hospitality industry? LGH Hotels Management has a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations. We are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Benefits
- Enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and TV
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Receptionist - Derby in Long Eaton employer: LGH - Best Western
At LGH Hotels Management, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee wellbeing and growth. As a Hotel Receptionist at our Mickleover Hotel in Derby, you will enjoy enviable employee discounts, comprehensive wellbeing support, and opportunities for career advancement within our expanding portfolio of 42 hotels across the UK. Join us to be part of a dynamic team dedicated to delivering exceptional guest experiences in a prime location.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Derby in Long Eaton
✨Tip Number 1
Get to know the hotel! Before your interview, take a virtual tour of the Mickleover Hotel and familiarise yourself with its layout and services. This will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the hotel. Try role-playing with a friend or family member to get comfortable with welcoming guests and handling queries. The more you practice, the more natural it will feel!
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you've successfully juggled multiple tasks. Be ready to share these during your interview to demonstrate that you're the perfect fit for a fast-paced environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, you’ll be one step closer to joining our fantastic team!
We think you need these skills to ace Receptionist - Derby in Long Eaton
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about providing exceptional guest experiences, so share any relevant experiences or stories that highlight your passion!
Be Warm and Welcoming:Since you'll be the first point of contact for our guests, make sure your written application reflects a friendly and approachable tone. Use positive language and convey your eagerness to create a welcoming atmosphere at the hotel.
Highlight Your Communication Skills:As an excellent communicator, it's crucial to showcase your written and verbal skills in your application. Make sure to proofread your application for clarity and professionalism, as this will demonstrate your attention to detail and commitment to effective communication.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at LGH - Best Western
✨Research the Hotel
Before your interview, take some time to explore the Mickleover Hotel and its offerings. Familiarise yourself with their services, amenities, and any recent news. This will not only show your enthusiasm for the role but also help you answer questions more effectively.
✨Practice Your Communication Skills
As a receptionist, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to simulate the interview environment, focusing on being warm and welcoming in your responses.
✨Showcase Your Multitasking Abilities
Prepare examples from your past experiences where you successfully managed multiple tasks at once. Whether it was handling guest inquiries while managing phone calls or juggling reservations, demonstrating your ability to multitask will impress the interviewers.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the industry and shows that you take the opportunity seriously.
