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- Tasks: Transform spaces into pristine havens and ensure every guest feels at home.
- Company: Join LGH Hotels Management, a leader in the hospitality industry with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and career development opportunities.
- Why this job: Make a real difference in guests' experiences while growing your skills in a supportive team.
- Qualifications: Previous housekeeping experience, attention to detail, and a passion for customer service.
- Other info: Dynamic work environment with excellent career growth and recognition for your hard work.
Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You’ll Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You’ll Love It:
- Be a Part Of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Qualifications and Experience:
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
- Is a team player who is reliable, punctual, and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
About LGH Hotels Management: Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as "Crowne Plaza", "Holiday Inn", and "Best Western", all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
What We Offer:
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Housekeeping Team Member - Preston employer: LGH - Best Western
Contact Detail:
LGH - Best Western Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member - Preston
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the area or check out their website. Familiarising yourself with their services and values will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to housekeeping and customer service. Prepare your answers, focusing on your attention to detail and teamwork skills. We want to hear how you can make a difference in our guests' experiences!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look neat and professional. It shows that you respect the role and understand the importance of presentation in hospitality. Plus, it gives a great first impression!
✨Tip Number 4
Apply through our website! Not only does it streamline the process, but it also shows your enthusiasm for joining our team. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Housekeeping Team Member - Preston
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for housekeeping shine through! We want to see how much you care about creating a comfortable and clean environment for our guests.
Highlight Your Experience: Make sure to mention any previous roles you've had in housekeeping or similar positions. We love seeing how your past experiences have prepared you to exceed our guests' expectations!
Attention to Detail is Key: In your application, emphasise your eye for detail. Share examples of how you've maintained high cleaning standards in the past, as this is super important to us at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at LGH - Best Western
✨Know Your Role
Before the interview, make sure you understand what a Housekeeping Team Member does. Familiarise yourself with the key responsibilities like cleaning guest rooms and public areas. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
During the interview, be ready to discuss specific examples of how you've maintained high cleaning standards in previous roles. Mention any situations where your attention to detail made a difference, like spotting a stain or ensuring everything was in its place.
✨Emphasise Teamwork
Since this role requires collaboration, share experiences where you've worked effectively as part of a team. Highlight your reliability and punctuality, and how these traits contribute to a positive work environment.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they ensure high standards in housekeeping. This shows your enthusiasm and willingness to engage with the company culture.
