At a Glance
- Tasks: Support facilities services, ensuring a safe and organised environment while assisting guests.
- Company: Join LGH Hotels Management, a leader in the hospitality industry with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, free meals, health support, and a pension scheme.
- Other info: Flexible hours with opportunities for growth in a dynamic hospitality environment.
- Why this job: Make a real difference by helping others and keeping the hotel running smoothly.
- Qualifications: Strong awareness of health & safety, problem-solving skills, and a team player attitude.
The predicted salary is between 20000 - 25000 £ per year.
We are offering a truly flexible position for a proactive and dependable individual who enjoys being the first point of contact and helping things run smoothly behind the scenes. You will play a key role in supporting facilities services across the property, ensuring they are delivered in an effective and efficient way. Acting as the initial point of contact for key stakeholders and external multi-agency partners, you'll provide reassurance, coordination and practical support to keep the site safe, well maintained and responsive to day-to-day needs.
What You'll Be Responsible For:
- Responding promptly to reactive cleaning and ensuring they are logged and followed up appropriately
- Applying strong knowledge of Health & Safety procedures and safe working practices
- Providing a visible, reliable presence on site, offering reassurance and support when issues arise
- Helping to maintain a safe, organised and well-functioning environment for everyone using the building
- Being part of the food and beverage team
- Serving meals
Benefits:
- Employee discounts on bedroom rates across our Best Western hotel portfolio
- Access to 24/7 Employee Assistance Programme
- Refer a friend scheme from £500 to £1000 per referral
- Hospital Plan
- Online Health Portal
- Eye Care
- Employee Discount Schemes
- Pension Scheme
- Free meals on duty
- Cycle to Work schemes
Who This Role Is For:
- Enjoys variety and flexibility, and feels comfortable responding to changing priorities
- Takes pride in helping others feel safe, supported and informed
- Is calm, approachable and confident acting as a first point of contact
- Has a strong awareness of security and health & safety responsibilities
- Likes solving practical problems and responding quickly when support is needed
- Is organised, reliable and takes ownership of seeing tasks through
- Thrives in a role where attentiveness and responsiveness really make a difference
- Takes pride in delivering excellent service
- Strong team player
This role is 16 hours over 3 days. The hotel operates 24/7 and must be available evenings and weekends as well as mornings. If you're someone who enjoys supporting people, maintaining order and playing an important role in the smooth running of a busy environment, this role offers purpose, flexibility and responsibility.
Our Preston Leyland Hotel, which has a total of 93 bedrooms, is positioned only a minute from the M6 motorway J28 and just 30 minutes from Manchester, Liverpool, Blackpool, and the southern edge of the Lake District. Three airports are within close distance to the property, making the Preston Hotel an attractive location for delegates travelling across the UK.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
General Assistant - Preston employer: LGH - Best Western
At LGH Hotels Management, we pride ourselves on being an excellent employer, offering a flexible and supportive work environment at our Preston Leyland Hotel. With a strong focus on employee well-being, we provide numerous benefits including generous discounts, a 24/7 Employee Assistance Programme, and opportunities for personal growth within a dynamic team. Join us to be part of a thriving hospitality industry where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant - Preston
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at LGH - Best Western and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace General Assistant - Preston
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at LGH - Best Western that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at LGH - Best Western.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at LGH - Best Western get a sense of who you are beyond your experience!
How to prepare for a job interview at LGH - Best Western
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at LGH - Best Western and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
