At a Glance
- Tasks: Support hotel operations overnight and ensure guests feel safe and comfortable.
- Company: Join the dynamic team at Derby Midland Hotel, part of LGH Hotels Management.
- Benefits: Enjoy employee discounts, free meals, and wellbeing support.
- Other info: Great career growth opportunities in a thriving hospitality environment.
- Why this job: Make a real difference in guests' experiences during the night shift.
- Qualifications: Reliability and calmness are key; hospitality experience is a plus.
The predicted salary is between 26400 - 28400 £ per year.
We're looking for a dependable and motivated Night Team Member to support hotel operations overnight and help ensure guests feel safe, comfortable, and well supported during the night shift. This role is ideal for someone calm, reliable, and practical - who understands that reassurance, routine, and quiet efficiency are essential to a positive overnight guest experience.
Key Responsibilities
- Respond promptly and professionally to guest requests and enquiries
- Maintain safety and security procedures throughout the night shift
- Carry out regular security checks across the hotel
- Provide general overnight support to hotel departments
- Assist with light maintenance or housekeeping tasks if required
- Set up meeting rooms and public areas as needed
- Serve food and beverages to guests during the night
- Check guests in and out when required
- Respond appropriately to emergencies, following hotel procedures
- Complete basic reports and handover notes for management
Benefits
- Employee discounts on bedroom rates across our Best Western hotel portfolio
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Who This Role Is For
- This role is well suited to someone who is reliable, responsible, and calm, especially during overnight hours
- Enjoys helping guests feel safe and reassured
- Is comfortable working independently while following clear procedures
- Takes pride in keeping environments tidy, secure, and well organised
- Has previous experience in hospitality, customer service, or security (helpful but not essential)
The Derby Midland Hotel has a total of 102 bedrooms and is centrally located in the city centre.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Nights Team Member - Derby employer: LGH - Best Western
At LGH - Best Western, we pride ourselves on fostering a supportive and dynamic work environment at the Preston Leyland Hotel. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values teamwork and communication. With benefits like free meals on duty and generous employee discounts, we ensure our team feels valued and motivated in their roles.
