At a Glance
- Tasks: Support facilities services, ensuring a safe and well-maintained environment.
- Company: Join LGH Hotels Management, a leader in the hospitality industry with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, health plans, free meals, and a pension scheme.
- Other info: Flexible role with opportunities for growth in the exciting hospitality sector.
- Why this job: Make a real difference by helping others feel safe and supported in a dynamic environment.
- Qualifications: Proactive, reliable, and strong awareness of health & safety procedures.
The predicted salary is between 25000 - 28000 £ per year.
The Opportunity: We are offering a truly flexible position for a proactive and dependable individual who enjoys being the first point of contact and helping things run smoothly behind the scenes. You will play a key role in supporting facilities services across the property, ensuring they are delivered in an effective and efficient way. Acting as the initial point of contact for key stakeholders and external multi-agency partners, you'll provide reassurance, coordination and practical support to keep the site safe, well maintained and responsive to day-to-day needs.
What you’ll be responsible for:
- Supporting the delivery of all facilities services across the property, ensuring consistency and efficiency.
- Acting as the first point of contact for internal stakeholders and external multi-agency partners.
- Demonstrating a consistently high level of security awareness.
- Responding promptly to reactive cleaning and maintenance issues, ensuring they are logged and followed up appropriately.
- Applying strong knowledge of Health & Safety procedures and safe working practices.
- Providing a visible, reliable presence on site, offering reassurance and support when issues arise.
- Helping to maintain a safe, organised and well-functioning environment for everyone using the building.
- Enjoys variety and flexibility, and feels comfortable responding to changing priorities.
- Takes pride in helping others feel safe, supported and informed.
- Is calm, approachable and confident acting as a first point of contact.
- Has a strong awareness of security and health & safety responsibilities.
- Likes solving practical problems and responding quickly when support is needed.
- Is organised, reliable and takes ownership of seeing tasks through.
- Thrives in a role where attentiveness and responsiveness really make a difference.
If you're someone who enjoys supporting people, maintaining order and playing an important role in the smooth running of a busy environment, this role offers purpose, flexibility and responsibility.
Benefits:
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Access to 24/7 Employee Assistance Programme.
- Refer a friend scheme from £500 to £1,000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes – hundreds of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
General Assistant - Maintenance - Manchester employer: LGH - Best Western
At LGH Hotels Management, we pride ourselves on being an excellent employer, offering a flexible and supportive work environment for our General Assistants in Manchester. With a strong focus on employee well-being, we provide numerous benefits including generous discounts across our hotel portfolio, a comprehensive Employee Assistance Programme, and opportunities for personal growth within the thriving hospitality industry. Join us to be part of a dynamic team that values your contributions and fosters a culture of safety, responsiveness, and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant - Maintenance - Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH - Best Western. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH - Best Western
Don't be shy about reaching out to LGH - Best Western directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Assistant - Maintenance - Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH - Best Western and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH - Best Western
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
