At a Glance
- Tasks: Deliver exceptional service across various hotel departments, ensuring every guest feels valued.
- Company: Join LGH Hotels Management, part of a growing portfolio with renowned brands.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and flexible working hours.
- Other info: Be part of shaping the future of the UK hospitality industry.
- Why this job: Experience the thrill of a dynamic hospitality role where no two days are the same.
- Qualifications: Passion for hospitality, adaptability, and a team-oriented mindset.
The predicted salary is between 9.9 - 12.1 £ per hour.
Hospitality Service Expert- Casual Liverpool Inn Sure Hotel Collection by Best Western The Opportunity This is a truly flexible, multi skilled position working across the full hotel operation, adapting to the needs of the business and supporting teams wherever great service is needed most.
Successful applicants will be subject to a DBS check as part of the application process.
You'll work across areas such as Reception, Conference & Events, Restaurant & Bar and Housekeeping, taking pride in personally ensuring that every guest receives a warm, memorable and seamless experience.
No two days will be the same - and that's exactly what makes this role so rewarding.
- Supporting multiple hotel departments as required, responding confidently to changing business needs
- Delivering friendly, professional and attentive service to guests at every touchpoint
- Ensuring all public areas, guest spaces and operational areas are maintained and presented to the highest possible standards
- Being visible, approachable and engaged, helping guests feel welcomed, supported and valued
- Working collaboratively with colleagues across the hotel to ensure smooth operations
- Taking pride in high standards, attention to detail and a job well done
- Playing your part in creating a positive, well organised and guest focused environment
Enjoys variety and feels energised by working across different areas of a hotel - Loves hospitality and takes genuine pride in delivering outstanding service
- Is adaptable, positive and comfortable switching between tasks and departments
- Thrives in a team environment and enjoys helping others succeed
- Understands that great guest experiences come from consistency, care and attention to detail
- Feels motivated by being trusted, relied upon and making a visible difference every day
If hospitality is in your blood and you enjoy working in a fast paced, people focused environment where no two days are the same, this role offers flexibility, purpose and the chance to be part of something you can truly be proud of.
Looking for an exciting career in the hospitality industry?
Look no further than LGH Hotels Management!
With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.
Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
- #J-18808-Ljbffr
Hospitality Service Expert- Casual - Liverpool employer: LGH - Best Western
At LGH Hotels Management, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and guest satisfaction are at the forefront. Our Front Office Team Members in Glasgow benefit from comprehensive employee discounts, wellness support, and opportunities for personal growth within a dynamic hospitality environment. Join us to be part of a supportive team that values connection and care, all while working in a beautifully located hotel that enhances your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Service Expert- Casual - Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH - Best Western. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH - Best Western
Don't be shy about reaching out to LGH - Best Western directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Service Expert- Casual - Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH - Best Western and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH - Best Western
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
