At a Glance
- Tasks: Support hotel operations overnight and ensure guests feel safe and comfortable.
- Company: A welcoming hotel in Liverpool with a focus on guest satisfaction.
- Benefits: Flexible hours, competitive pay, and a friendly work environment.
- Other info: Great opportunity for personal growth and to build valuable skills.
- Why this job: Join a team that values calmness and reliability while making guests feel at home.
- Qualifications: Dependable, responsible, and enjoys helping others; hospitality experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
We’re looking for a dependable and motivated Night Team Member to support hotel operations overnight and help ensure guests feel safe, comfortable, and well supported during the night shift. This role is ideal for someone calm, reliable, and practical who understands that reassurance, routine, and quiet efficiency are essential to a positive overnight guest experience.
Responsibilities
- Respond promptly and professionally to guest requests and enquiries
- Maintain safety and security procedures throughout the night shift
- Carry out regular security checks across the hotel
- Provide general overnight support to hotel departments
- Assist with light maintenance or housekeeping tasks if required
- Set up meeting rooms and public areas as needed
- Serve food and beverages to guests during the night
- Check guests in and out when required
- Respond appropriately to emergencies, following hotel procedures
- Complete basic reports and handover notes for management
Qualifications
- Reliable, responsible, and calm, especially during overnight hours
- Enjoys helping guests feel safe and reassured
- Comfortable working independently while following clear procedures
- Takes pride in keeping environments tidy, secure, and well organised
- Previous experience in hospitality, customer service, or security (helpful but not essential)
Casual Nights Team Member - Liverpool employer: LGH - Best Western
At LGH - Best Western, we pride ourselves on fostering a supportive and dynamic work environment at the Preston Leyland Hotel. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values teamwork and communication. With benefits like free meals on duty and generous employee discounts, we ensure our team feels valued and motivated in their roles.