At a Glance
- Tasks: Support various hotel departments and deliver exceptional guest service.
- Company: Join LGH Hotels Management, a leader in the hospitality industry.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Other info: Flexible role with opportunities for growth and recognition.
- Why this job: Experience diverse roles in a fast-paced, rewarding environment.
- Qualifications: Passion for hospitality and strong teamwork skills.
The predicted salary is between 10 - 12 £ per hour.
Casual Hospitality Service Expert - Liverpool Casual Hospitality Service Expert Liverpool Inn Sure Hotel Collection by Best Western
Do you want to get experience in all areas of hotel operations? Then this is the job for you. Working across front and back of house this is a role that offers everything.
The Opportunity
This is a truly flexible, multi skilled position working across the full hotel operation, adapting to the needs of the business and supporting teams wherever great service is needed most.
You'll work across areas such as Reception, Conference & Events, Restaurant & Bar and Housekeeping, taking pride in personally ensuring that every guest receives a warm, memorable and seamless experience.
No two days will be the same - and that's exactly what makes this role so rewarding.
- What You'll Be Responsible For
- Supporting multiple hotel departments as required, responding confidently to changing business needs
- Delivering friendly, professional and attentive service to guests at every touchpoint
- Ensuring all public areas, guest spaces and operational areas are maintained and presented to the highest possible standards
- Being visible, approachable and engaged, helping guests feel welcomed, supported and valued
- Working collaboratively with colleagues across the hotel to ensure smooth operations
- Taking pride in high standards, attention to detail and a job well done
- Playing your part in creating a positive, well organised and guest focused environment
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
- Who This Role Is For
This role is ideal for someone who
- Enjoys variety and feels energised by working across different areas of a hotel
- Loves hospitality and takes genuine pride in delivering outstanding service
- Is adaptable, positive and comfortable switching between tasks and departments
- Thrives in a team environment and enjoys helping others succeed
- Understands that great guest experiences come from consistency, care and attention to detail
- Feels motivated by being trusted, relied upon and making a visible difference every day
If hospitality is in your blood and you enjoy working in a fast paced, people focused environment where no two days are the same, this role offers flexibility, purpose and the chance to be part of something you can truly be proud of.
- Hotel
- Liverpool Inn
About us
Looking for an exciting career in the hospitality industry?
Look no further than LGH Hotels Management!
With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.
Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Casual Hospitality Service Expert - Liverpool employer: LGH - Best Western
At LGH - Best Western, we pride ourselves on fostering a supportive and dynamic work environment at the Preston Leyland Hotel. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values teamwork and communication. With benefits like free meals on duty and generous employee discounts, we ensure our team feels valued and motivated in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Hospitality Service Expert - Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH - Best Western. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH - Best Western
Don't be shy about reaching out to LGH - Best Western directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Hospitality Service Expert - Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH - Best Western and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH - Best Western
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
