At a Glance
- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Join the Derby Midland Hotel, part of the Best Western family.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Other info: Be part of a supportive team with great career growth opportunities.
- Why this job: Make a real difference in guests' experiences while developing your skills.
- Qualifications: Previous housekeeping experience and a passion for customer service.
The predicted salary is between 1200 - 1600 £ per month.
Join Our Sparkling Team as a Housekeeping Hero! Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you will be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You’ll Do
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You’ll Love It
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Benefits
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Ideal Candidate
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
- Is a team player who is reliable, punctual, and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
The Derby Midland Hotel has a total of 102 bedrooms. It is centrally located in the city centre.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Housekeeping Team Member - Derby employer: LGH - Best Western
At LGH - Best Western, we pride ourselves on fostering a supportive and dynamic work environment at the Preston Leyland Hotel. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values teamwork and communication. With benefits like free meals on duty and generous employee discounts, we ensure our team feels valued and motivated in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Member - Derby
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the Derby Midland Hotel. Familiarise yourself with the layout and vibe. This will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for guests. Being able to share these stories will highlight your passion for providing exceptional service.
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific cleaning standards or techniques you’ve used before. This will demonstrate that you understand the importance of maintaining high standards in housekeeping.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of hospitality.
We think you need these skills to ace Housekeeping Team Member - Derby
Some tips for your application 🫡
Show Your Sparkle:When you’re writing your application, let your personality shine through! We want to see your passion for housekeeping and how you can make our guests feel at home. Don’t be shy—share your experiences and what makes you a great fit for our sparkling team!
Be Detail-Oriented:Just like in housekeeping, attention to detail is key in your application. Make sure to proofread your CV and cover letter for any typos or errors. We appreciate candidates who take the time to present themselves well, just as we do with our hotel!
Tailor Your Application:Make your application stand out by tailoring it to the Housekeeping Team Member role. Highlight your relevant experience and skills that match the job description. We love seeing how you can exceed expectations and create comfort for our guests!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of joining our team. It’s super easy, and you’ll get to see all the amazing opportunities we have to offer. Plus, we can’t wait to read your application!
How to prepare for a job interview at LGH - Best Western
✨Know Your Role
Before the interview, make sure you understand what a Housekeeping Team Member does. Familiarise yourself with the key responsibilities like cleaning guest rooms and public areas, and think about how your previous experience aligns with these tasks.
✨Show Off Your Attention to Detail
During the interview, highlight specific examples where your attention to detail made a difference in your previous roles. Whether it was spotting a stain or ensuring everything was in its place, demonstrating this skill will show you’re a perfect fit for the job.
✨Emphasise Teamwork
Since this role requires collaboration, be ready to discuss how you work well in a team. Share stories that showcase your reliability and punctuality, and how you’ve contributed to a positive team environment in the past.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how the hotel maintains its high cleaning standards. This shows your genuine interest in the role and the company.
