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For Companies At a Glance
- Tasks: Join our team to create unforgettable dining experiences and engage with guests daily.
- Company: Be part of LGH Hotels Management, a leader in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and more perks to enhance your lifestyle.
- Why this job: This role offers a vibrant atmosphere, opportunities for growth, and a chance to make guests smile.
- Qualifications: Bring enthusiasm, hospitality experience, and a positive attitude to thrive in our dynamic environment.
- Other info: Located just minutes from the M5, our hotel features excellent facilities and a supportive team culture.
The Opportunity
Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we're on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.
What You'll Do:
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Benefits
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- The ability to remain calm and composed in high-pressure situations.
- A self-starter with the capability to work independently without supervision.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.
If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.
Food And Beverage Team Member - Gloucester employer: LGH - Best Western
Contact Detail:
LGH - Best Western Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Team Member - Gloucester
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Knowing the menu, special promotions, and the overall vibe of the Robinswood Hotel will help you engage with guests more effectively and show your enthusiasm for the role.
✨Tip Number 2
Practice your upselling techniques. Think about how you can enhance a guest's experience by suggesting complementary items or specials, as this is a key part of the Food and Beverage Team Member role.
✨Tip Number 3
Showcase your passion for hospitality during any interactions you have with the team or during the interview process. Your genuine enthusiasm can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you handle high-pressure situations. Think of examples from your past experiences where you maintained composure and provided excellent service, as this will demonstrate your suitability for the role.
We think you need these skills to ace Food And Beverage Team Member - Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality. Emphasise any roles where you engaged with guests, handled food and beverage service, or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality. Mention specific experiences that demonstrate your ability to create memorable guest experiences and your enthusiasm for the role.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as customer service, upselling techniques, and the ability to remain calm under pressure. Use examples to illustrate these skills.
Show Your Personality: Let your unique personality shine through in your application. The hotel values warmth and professionalism, so convey your approachable nature and genuine desire to enhance guest experiences.
How to prepare for a job interview at LGH - Best Western
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for creating memorable guest experiences, as this aligns perfectly with what the hotel is looking for.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've successfully engaged with guests in previous roles. Highlight any upselling techniques you've used and how they enhanced the customer experience, as this will showcase your ability to be the face of the hotel.
✨Stay Calm Under Pressure
Be ready to discuss situations where you had to remain composed in high-pressure environments. The interviewers will appreciate your ability to handle stress, especially in a busy food and beverage setting.
✨Bring Your Unique Personality
Let your personality shine through during the interview. The hotel values individuals who can create a welcoming atmosphere, so don't hesitate to show your warmth and approachability when answering questions.
