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For Companies At a Glance
- Tasks: Ensure smooth hotel operations during the night, providing guest services and maintaining safety.
- Company: Join LGH Hotels Management, a leader in the hospitality industry with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and flexible working hours.
- Why this job: Be part of a dynamic team and gain valuable experience in the hospitality sector.
- Qualifications: Previous hotel experience preferred, with strong customer service and communication skills.
- Other info: Ideal for those seeking a rewarding career in a vibrant environment.
The predicted salary is between 1200 - 1600 £ per month.
The Opportunity
Are you reliable and responsible? We are looking for a Night Porter to ensure our hotel runs smoothly during the night shift.
What You'll Do:
- Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
- Safety First: Maintain security and safety procedures throughout the night.
- Security Checks: Perform regular security checks to keep our hotel safe.
- Support Staff: Provide general support to hotel staff during the night shift.
- Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
- Room Setup: Set up meeting rooms and other areas as needed.
- Food & Beverage Service: Serve food and beverages to guests when required.
- Check-In/Out: Handle guest check-ins and check-outs as needed.
- Emergency Response: Manage any emergency situations that occur.
- Reporting: Prepare reports for senior management as required.
Benefits
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Previous experience working in a hotel or similar environment, preferably in a night porter role.
- Excellent customer service skills and a friendly, professional demeanor.
- Strong communication and interpersonal skills.
- A good understanding of safety and security procedures.
- The ability to remain calm and composed in high-pressure situations.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
- Good organizational skills and attention to detail.
Hotel
When it comes to visiting the northwest of England, then Warrington Fir Grove Hotel, the hotel has a total of 52 bedrooms, is easy to reach and less than 20 miles from the heart of Manchester, Liverpool and Chester.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Locations
Night Porter - Warrington employer: LGH - Best Western
Contact Detail:
LGH - Best Western Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - Warrington
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for positions that catch your eye. The more you put yourself out there, the better your chances!
✨Tip Number 3
Prepare for the interview! Research common questions for Night Porter roles and think about how your experience aligns with what they’re looking for. Show them you’re the reliable and responsible candidate they need.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. It’s a small gesture that can make a big difference!
We think you need these skills to ace Night Porter - Warrington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Night Porter role. Highlight any relevant experience in hospitality or customer service, and mention how your skills align with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the best candidate for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at LGH - Best Western
✨Know the Hotel Inside Out
Before your interview, take some time to research the Fir Grove Hotel and its services. Familiarise yourself with their guest offerings and any recent news or updates. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Porter, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Think about how you handled difficult situations and what you did to ensure a pleasant stay for everyone.
✨Demonstrate Your Safety Awareness
Since safety is a top priority during night shifts, be ready to discuss your understanding of security procedures. Share any relevant experiences where you had to manage safety protocols or respond to emergencies, highlighting your ability to remain calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the hotel’s approach to guest satisfaction, or how they handle emergencies. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.
