At a Glance
- Tasks: Create welcoming spaces and deliver memorable guest experiences in our restaurant and bar.
- Company: Join the historic Queen at Chester Hotel, part of Best Western.
- Benefits: Enjoy employee discounts, free meals, and a supportive work environment.
- Other info: Dynamic team environment with opportunities for career growth.
- Why this job: Bring your personality to work and make every guest interaction count.
- Qualifications: Warm, friendly manner with a passion for great hospitality.
The predicted salary is between 30000 - 35000 £ per year.
The Opportunity
Do you enjoy creating welcoming spaces and helping people feel genuinely looked after? Join our food and beverage team and play a key part in delivering memorable guest experiences every day. In this role, you'll provide friendly, high quality service in our restaurant and bar, engaging with guests, taking orders, and recommending food and drinks to enhance their visit. You'll also help prepare the venue for service, ensuring standards of presentation are always met. As a visible face of the hotel, your positivity, confidence, and attention to detail will help create an atmosphere where guests feel relaxed, valued, and keen to return.
Benefits
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Access to 24/7 Employee Assistance Programme for support and advice.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - hundreds of discounts available.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work schemes to help save money and keep fit.
Who This Role Is For
This role is ideal for someone who enjoys working with people and takes pride in great hospitality. You'll be a great fit if you:
- Have a warm, friendly manner and enjoy engaging with guests.
- Take pride in delivering high standards of service and presentation.
- Feel confident recommending food and drinks to enhance the guest experience.
- Enjoy working in a lively, fast paced team environment.
- Bring a positive attitude and enjoy helping create a welcoming atmosphere.
Whether you're building your hospitality experience or already love being front of house, this role offers the chance to bring your personality to work and make every guest interaction count.
Locations
Waiting Staff - Chester employer: LGH - Best Western
At The Queen at Chester Hotel, part of the Premier Collection by Best Western, we pride ourselves on fostering a vibrant and supportive work culture that values each team member's contribution. With exceptional employee benefits including generous discounts, a 24/7 Employee Assistance Programme, and opportunities for personal growth within our expanding portfolio of hotels, we are committed to creating a rewarding environment where you can thrive in your hospitality career. Join us in delivering memorable experiences in a historic setting that has welcomed guests since 1860.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff - Chester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH - Best Western. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH - Best Western
Don't be shy about reaching out to LGH - Best Western directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiting Staff - Chester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH - Best Western and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH - Best Western
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
