At a Glance
- Tasks: Maintain and repair suspended access equipment while ensuring safety regulations are followed.
- Company: Join a leading company focused on safety and innovation in engineering.
- Benefits: Enjoy bonuses, private medical insurance, and opportunities for career progression.
- Other info: Full training provided with potential for certifications and career growth.
- Why this job: Make a real difference in safety while gaining valuable engineering experience.
- Qualifications: Clean driving license and ability to work at heights; teamwork and communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
As a field engineer, you will be responsible for the daily preventative maintenance and repairs on suspended access equipment and installation of new customer projects as required in conjunction with the Working at Height Regulations. Troubleshooting on emergency breakdowns and liaising with the customer concerning potential repairs and safety-related issues found during routine work. Provide details to the office for quoting for the pricing of any items required for maintenance, repair, or installation work.
Core Focus
- Fall Arrest and Life Safety Lines
- Eyebolts – fall restraint and abseil
- Gantry and walkways
- Guardrails
- Ladders – fixed and portable
- General lifting equipment
Ensuring that health and safety regulations and guidelines are followed at all times and to comply with British Standards. To highlight any further works required following service or reactive works.
Customer Engagement
- Address Customer Inquiries: Responsively attend to customer inquiries, offering comprehensive and accurate information to address their queries promptly.
- Report Additional Works: Following Planned Preventative Maintenance (PPM) visits, meticulously report all necessary additional works, providing a transparent overview of the equipment's condition.
Site Surveys & Reporting
- Accurate Record Keeping: Systematically record all pertinent details during site surveys, ensuring a comprehensive understanding of the equipment and any additional requirements.
- Reporting to Line Manager: Communicate all findings, observations, and project requirements promptly to the line manager for further analysis and action.
Simpro Job Management
Accurately complete all assigned jobs within Simpro, ensuring job cards are closed in a timely manner and in line with company procedures.
Asset-Level Reporting
- Accurate pass/fail status
- Clear identification of defects
- Confirmation where assets are missing, removed, or altered by others
Work Notes & Tech Notes
- Clients receive sufficient context for inspection outcomes
- Internal teams have the technical detail required for quoting and compliance
Photographic & Evidence Uploads
Upload clear, relevant photographs and supporting information to Simpro to substantiate findings, defects, and completed works.
Remedial Identification & Quoting Support
Clearly identify remedial works arising from inspections or servicing and provide accurate information to support office-based quoting, including parts, labour, and access requirements.
Compliance & Audit Readiness
Ensure all Simpro records meet internal quality standards and external audit requirements, supporting compliance with applicable regulations and British Standards.
Customer Care
- Ensure High Levels of Customer Satisfaction: Strive for excellence in customer satisfaction by consistently meeting or exceeding their expectations.
- Professional Representation: Uphold the company's image by representing it in a professional manner at all times, fostering positive interactions with customers.
Order Management
- Clear and Concise Customer Reporting: Provide clear and concise reports to customers regarding project progress, ensuring transparency and understanding.
- Timely Document Forwarding: Facilitate efficient order management by ensuring all relevant documentation is accurately compiled and forwarded to stakeholders in a timely fashion.
Qualifications and Experience
- Clean driving license.
- Experience working with heights.
- Ability to work independently or collaboratively as part of a team.
- Excellent communication skills.
Desirable
- Previous experience in a similar role.
- Engineering knowledge.
Training and Development
Full training will be provided, including classroom-based and on-the-job learning. Opportunity to gain certifications in working at height safety standards. Career progression opportunities into a fully qualified Field Engineer role.
Benefits
- Bonus scheme
- Performance bonus
- Quarterly bonus
- Yearly bonus
- Additional leave
- Bereavement leave
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
- Sabbatical
- Sick pay
Field Engineer in Tilbury employer: LGH Benelux
As a Field Engineer with us, you will join a dynamic team dedicated to ensuring safety and excellence in suspended access equipment maintenance. Our company fosters a supportive work culture that prioritises employee growth through comprehensive training and career progression opportunities, alongside an attractive benefits package including performance bonuses and private medical insurance. Located in a vibrant area, we offer a unique chance to engage with customers while upholding the highest standards of safety and compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer in Tilbury
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us an edge and might even lead to referrals.
✨Tip Number 3
Prepare for technical questions! Brush up on your engineering knowledge and be ready to discuss specific equipment and safety regulations relevant to the role.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Field Engineer in Tilbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in maintenance and safety regulations. We want to see how your skills match the role of a Field Engineer, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills:Since you'll be liaising with customers and reporting findings, make sure your application reflects your excellent communication skills. Use clear language and structure your thoughts well – it’ll show us you’re the right fit!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our awesome team!
How to prepare for a job interview at LGH Benelux
✨Know Your Equipment
Familiarise yourself with the types of suspended access equipment you'll be working with. Understand the Working at Height Regulations and be ready to discuss how you would ensure compliance during maintenance and repairs.
✨Showcase Your Troubleshooting Skills
Prepare examples of past experiences where you've successfully diagnosed and resolved issues, especially in emergency breakdowns. Highlight your ability to communicate effectively with customers about potential repairs and safety concerns.
✨Be Detail-Oriented
Since accurate record-keeping is crucial, practice explaining how you document site surveys and report findings. Bring up any tools or systems you've used before, like Simpro, to show you're ready to hit the ground running.
✨Emphasise Customer Engagement
Demonstrate your commitment to customer satisfaction by sharing instances where you've gone above and beyond for clients. Be prepared to discuss how you would handle customer inquiries and provide clear, concise updates on project progress.
