At a Glance
- Tasks: Support sales operations and enhance data governance while delivering actionable insights.
- Company: Join LGC, a global leader in life science tools and solutions.
- Benefits: Competitive salary, professional development, and opportunities for travel.
- Other info: Dynamic team environment with a focus on collaboration and growth.
- Why this job: Make a real impact in healthcare and innovation through data analysis.
- Qualifications: Strong Excel skills, experience with CRM systems, and analytical mindset.
The predicted salary is between 45000 - 55000 £ per year.
LGC is a leading global life science tools company, providing mission-critical components and solutions into high-growth application areas across human healthcare and applied markets. Its portfolio includes tools for genomic analysis and quality assurance applications, trusted for their performance, quality, and reliability. LGC works with customers across pharmaceuticals, agricultural biotechnology, food, environment, sports, government, and academia, supporting excellence in scientific measurement, diagnostics, and innovation.
As a Commercial Operations Analyst, you will contribute significantly to the LGC Standards Commercial Operations team. By working alongside the Global Sales organisation, you will aid in territory management, manage customer data governance, and help further develop our analytics and reporting capabilities. You will help map, analyse, and present both financial and non-financial data to support business decision-making. You will also contribute to automating workflows and adopting new technologies to drive revenue growth. Join us and be part of a skilled team dedicated to delivering world-class solutions and achieving flawless results!
Key Responsibilities- Cross-Functional Collaboration: Build positive relationships across the business and act as a trusted partner to understand and fulfill data and reporting needs. You will engage with senior collaborators and cross-functional teams globally. Your skill in working well with others will be essential in achieving our ambitious goals.
- Territory Allocation & Sales Operations: Support the annual territory allocation process, linking sales representatives to customer portfolios. This includes contributing to template building, managing data inputs, uploading allocations into CRM/ERP systems, and supporting sales target setting and commission calculations.
- Management of Customer Data Governance: Contribute to the continuous improvement of customer data quality by applying controls and validation checks. Play an active role in strengthening data governance processes to improve commercial efficiency. Your efforts will ensure that our customer data is exceptionally accurate and reliable.
- Analytics & Insight Delivery: Develop management information, reports, and dashboards to provide actionable insights. Analyse financial and operational data to find opportunities (e.g. cross-sell, market trends) and risks (e.g. churn, customer engagement), using data visualisation to communicate findings clearly. Your insights will be instrumental in driving our business forward and maintaining our competitive edge.
- Advanced Microsoft Excel, including strong data modelling capability
- Experience working with CRM systems (e.g. Salesforce) or customer data platforms
- Exposure to SQL, Snowflake, Tableau, or other data visualisation tools, with a desire to develop further proficiency
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proficient in English; additional languages are an advantage
- Willingness to travel occasionally to LGC sites
The successful candidate will demonstrate behaviours aligned to LGC’s core values, and the following personal attributes:
- Attention to Detail: Highly accurate and methodical in approach
- Analytical Thinking: Able to interpret complex datasets and generate insight
- Communication: Clear and confident in presenting data to varied audiences
- Collaboration: Strong team player who can also work independently
- Adaptability: Comfortable in a fast-moving, evolving environment
- Time Management: Able to prioritise effectively and manage competing demands
Commercial Operations Analyst employer: LGC
LGC is an exceptional employer located in Greater London, offering a dynamic work culture that prioritises work-life balance and inclusivity. As an Analytics Business Partner, you will have access to robust employee growth opportunities, including professional development and training in advanced analytical tools like Tableau. The hybrid working model allows for flexibility, making it an ideal environment for those seeking meaningful and rewarding employment.
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We think this is how you could land Commercial Operations Analyst
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We think you need these skills to ace Commercial Operations Analyst
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at LGC. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at LGC
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
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Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
