At a Glance
- Tasks: Drive sales in cell biology, engage with customers, and collaborate with a dynamic team.
- Company: Join LGC, a leading life science tools company with a rich scientific heritage.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Work in a supportive environment that values passion, curiosity, and integrity.
- Why this job: Make a real impact in the life sciences industry while developing your sales skills.
- Qualifications: Degree in Life Sciences or Cell Biology; sales experience preferred.
The predicted salary is between 30000 - 40000 € per year.
About LGC
LGC is a leading global life science tools company, providing critically important components and solutions into high-growth application areas across the human healthcare and applied market segments. Our 180 years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled us to build our product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community.
About the ATCC
ATCC, a not-for-profit organisation, is the world’s largest bio-repository holding a collection of over 4,000 cell lines, 70,000 microorganisms and providing GMP cell banks to the Biopharmaceutical community. LGC is the exclusive partner of ATCC in Europe and seeks to build awareness of the outstanding portfolio, grow revenues and ensure customers receive the materials in flawless condition. ATCC is the go-to provider of validated, authenticated biomaterials trusted by scientists worldwide.
This is a 24 Month FTC position and German language proficiency would be advantageous. It is important that our ideal candidate has a background within Cell Biology or Molecular Biology within either education/degree or relevant work experience.
Key Responsibilities
- Actively seek and develop opportunities across all customer sectors within your assigned geographies, strictly generating revenues aligned with budget targets.
- Collaborate closely with the Field Sales Team to support strategic accounts and ensure seamless customer experiences.
- Identify and close new prospect opportunities through a combination of self-generated leads and marketing-provided insights.
- Engage with customers through various channels (e.g., email, phone calls, online meetings) to qualify leads, convert prospects, and successfully implement upselling strategies.
- Apply LGC’s advanced sales tools and virtual capabilities to nurture prospects, close opportunities, and conduct ongoing territory planning.
- Achieve revenue goals by working collaboratively with team members to deliver outstanding sales outcomes from both new and existing customers.
- Partner with the marketing team to launch new products and deploy impactful campaigns.
- Monitor and provide feedback on customer and market trends to identify competitor activities and opportunities for market growth.
- Manage daily service cloud cases to ensure timely handling and resolution of customer inquiries.
- Ensure that new customer and product-price requests are promptly followed up with formal quotations and within agreed timescales.
- Participate in field events such as conferences, exhibitions, and seminars to represent LGC and expand our network.
- Deliver pre-sales technical assistance to customers and support the quoting team when required.
- Provide backup assistance for the Quoting Team to uphold service standards and handle incoming caseloads.
Qualifications
- Bachelor's degree or equivalent experience in Life Sciences/Cell Biology or a related field, with a strong preference for candidates with a scientific background.
- Proven track record in sales or customer service roles within the Life Sciences industry.
- Proficient written and spoken proficiency in English is required; additional proficiency in German or other European languages is a strong advantage.
- Ability to work collaboratively in a team environment and contribute to a positive, inclusive workplace.
- Adaptable and driven person with a strong desire to succeed in a competitive commercial setting.
- Outstanding organizational skills with a keen attention to detail.
- Excellent telephone manner and communication skills, capable of relating to all levels of the business.
- Strong problem-solving abilities and the capacity to work under pressure to meet deadlines.
- Demonstrated skills in uncovering customer needs, persuasion, negotiation, and demand generation.
- In-depth product knowledge, including value propositions and solution development.
- Passionate about delivering outstanding customer experiences for both internal and external clients.
- Diligent and highly organized, with a deep knowledge of Microsoft Office.
- Experience with ERP systems such as SAP, SAGE, ORACLE, and supply chain management processes is essential.
Our values
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
Telesales Specialist (Cell Biology) in Bury St Edmunds employer: LGC
LGC is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the life sciences sector. With a strong commitment to employee growth, we provide extensive training opportunities and encourage a culture of curiosity and respect, ensuring that every team member can thrive and contribute meaningfully. Located in a vibrant area, our team enjoys not only competitive benefits but also the chance to be part of a global leader in scientific solutions, making a real impact in healthcare and research.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Specialist (Cell Biology) in Bury St Edmunds
✨Tip Number 1
Get to know the company inside out! Research LGC and ATCC, their products, and their values. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or in person, being able to clearly articulate your experience in Cell Biology and how it relates to the role is key. We want to hear your passion for the field!
✨Tip Number 3
Network like a pro! Attend industry events, webinars, or even local meetups. Connecting with professionals in the Life Sciences sector can open doors and give you insights that might just land you the job.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Telesales Specialist (Cell Biology) in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Telesales Specialist role. Highlight your experience in Cell Biology or Molecular Biology, and showcase any relevant sales or customer service roles you've had. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our team. Don't forget to mention your proficiency in English and any other languages you speak, like German!
Showcase Your Communication Skills:Since this role involves engaging with customers through various channels, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're keen on joining our team at LGC!
How to prepare for a job interview at LGC
✨Know Your Cell Biology
Brush up on your cell biology knowledge before the interview. Be prepared to discuss specific concepts or recent advancements in the field, as this will show your passion and expertise. LGC values a strong scientific background, so demonstrating your understanding can set you apart.
✨Master the Sales Pitch
Since this role is all about telesales, practice your sales pitch! Think about how you would engage a potential customer over the phone. Highlight your ability to identify needs and offer solutions, as well as your experience with upselling strategies. This will showcase your sales acumen.
✨Familiarise Yourself with LGC and ATCC
Research LGC and its partnership with ATCC thoroughly. Understand their product portfolio and the markets they serve. Being able to discuss how you can contribute to their goals will demonstrate your genuine interest in the company and the role.
✨Prepare for Team Collaboration Questions
Expect questions about teamwork and collaboration, as this role involves working closely with the Field Sales Team and marketing. Have examples ready that illustrate your ability to work well in a team, resolve conflicts, and contribute positively to a collaborative environment.
