Sales Manager in Bury St Edmunds

Location: Bury (Manchester)

Work Mode: Hybrid

At LGC, the Sales Manager will guide a driven group of sales specialists, acting as a coach, mentor, and team leader. This position is crucial in guaranteeing the smooth implementation of sales strategies and the attainment of sub-regional revenue goals. Our sales specialists provide the initial technical sales support for the Reference Materials and Analytical Standards product lines, focusing on transactional accounts. The Sales Manager serves as a link between sales specialists and the Director of Sales, ensuring outstanding sales service for LGC Standards’ customers. This role is crucial in motivating the sales team to exceed important sales goals and achieve outstanding financial outcomes. The successful candidate will professionally handle sales inquiries from transactional/SMB accounts and improve expert engagement with customers. They will periodically review and analyze account sizes to resolve eligibility for promotion to the commercial segment.

Key Responsibilities

• Guide, manage, train, and develop a team of sales specialists.
• Lead the collaboration and coordination of LGC Standards’ sales resources (specialists, customer service, quoting, etc.) to support all transactional accounts and drive impactful customer experiences.
• Apply LGC’s sales tools to manage prospects, existing accounts, opportunities, and pipeline, ensuring accurate and timely forecasting.
• Achieve sales quotas for a given geography by bringing to bear collaborators to deliver sales from new and existing customers.
• Represent the full LGC Standards product range across all end-markets (Pharma, Biotech, Environmental, etc.) to new and existing customers.
• Identify and close new prospect opportunities through a combination of prospecting and qualification from marketing-provided and self-generated leads.
• Periodically gather and examine data on the largest transactional accounts to assess eligibility for segment promotion.
• Monitor marketing activities to stay informed about new product launches.

Core Proficiencies

• Proven selling capabilities, including prospecting, account management, and persuasion skills.
• Deep understanding of demand and lead generation activities, including prospecting and account opportunity planning.
• Basic understanding of sales methods for consumable products; familiarity with reference materials and analytical standards is preferred.
• Strong understanding of customers in the pharmaceutical, biotech, food & beverages, forensics, environmental, and industrial sectors.
• Demonstrated track record of strong leadership and mentor ability, with experience in mentoring teams through development plans, in-person/virtual mentor sessions, 360 feedback, and conflict resolution.

Experience Requirements

• Experience leading sales teams to meet and exceed performance targets.
• Great teammate with the ability to effectively manage relationships both upward and downward.
• Excellent leadership skills, including coaching, mentoring, and holding teams accountable to personal development plans and company financial goals.
• Experience selling technical products used in research laboratories.
• Strong organizational abilities with keen attention to detail.
• Scientific background and formal qualifications in relevant sectors such as Pharmaceutical, Life Science/Biotech, Environmental/Food/Life Sciences, Industrial Sciences, Chemistry, etc.
• Ability to work under pressure to meet deadlines.
• Proficiency in Microsoft Office and good computer literacy.
• Flexible individual with a strong desire to succeed in a commercial environment.
• Customer-focused with excellent problem-solving skills.
• Strong written and verbal communication skills, with the ability to connect with all levels of the business.
• Proficiency in English; additional language skills are a plus.
• Capability to generate and manage leads.

EEO Statement

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.