At a Glance
- Tasks: Lead user research and design intuitive digital experiences that enhance user journeys.
- Company: Join LGC Standards, a global leader in quality assurance and research tools.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and diversity.
- Why this job: Make a real impact by crafting user-centred designs that drive engagement.
- Qualifications: Experience in UX/UI design, research, and proficiency in Figma required.
The predicted salary is between 54000 - 66000 £ per year.
LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements.
We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs of customers in more than 120 countries worldwide.
Job Description
The Product Designer (UI/UX & Research) at LGC is responsible for leading user research and crafting flawless end-to-end experiences that optimize user-centered digital journeys.
We are interested in someone who can focus on improving website performance and conversion through data-driven UX and CRO protocols.
We are looking for someone to ensure alignment with industry and digital guideline customer experience standards.
By translating customer behavior into high-impact, intuitive design solutions, you will drive meaningful improvements in engagement across our digital ecosystem!
Key Responsibilities
- Lead comprehensive UX research efforts, including interviews, surveys, behavioral analysis, prototype testing, and usability studies, to identify user needs, confirm concepts, and produce actionable insights.
- Translate research insights, data, and business requirements into user journeys, wireframes, and prototypes, ensuring experiences are accessible, user-centered, and aligned with CX guidelines.
- Own the development and evolution of UI/UX deliverables, producing low and high-fidelity builds, interaction patterns, and design system components within Figma.
- Analyze website and product performance using GA, Hotjar, session recordings, VOC insights, and heatmaps to identify friction points and drive iterative optimization.
- Collaborate with web product management, developers, SMEs, and cross-functional teams to build scope, ensure technical feasibility, and deliver implementation-ready specifications.
- Facilitate workshops, compose reviews, and working sessions to build shared understanding, present design decisions clearly, and influence strategic, experience-led discussions.
- Champion user-first thinking, contribute to experimentation and optimization efforts, and support the development and management of the organization’s design system and new technologies.
This helps to proactively find ways to improve and grow.
Skills You'll Use Every Day
- Proven expertise across UX research and UX building, including usability testing, behavioral analysis, CRO-aligned optimization, and the ability to translate insights into high-quality digital experiences.
- Strong analytical and problem-solving skills, adept at interpreting qualitative and quantitative data (e. g., Hotjar, GA, heatmaps) to guide iterative build improvements.
- Advanced proficiency with Figma, covering design systems, components, and variants, with a refined eye for UI craft, interaction development, and accessibility guidelines.
- Excellent communication, facilitation, and partner management skills, capable of influencing cross-functional teams and guiding collaborative decision-making.
- Ability to own end-to-end build delivery, from discovery research and journeys to high-fidelity prototypes and detailed specifications aligned with engineering partners.
- Familiarity with experimentation and analytics platforms (e. g., Optimizely, GA), with sufficient front-end awareness to collaborate effectively with developers and ensure composed intent is preserved through build.
- Highly organized and adaptable, able to balance critical thinking with hands-on delivery, while contributing to the evolution of the build system and broader design culture.
Qualifications
- Significant hands-on experience in UX/UI or Product Build, with end-to-end ownership of research, wireframing, prototyping, UI design, and delivery for complex digital products.
- Proven background in user research and usability testing – interviews, surveys, behavioral analysis, prototype testing – and synthesizing insights into clear development recommendations.
- Demonstrable ability to build intuitive, accessible, user-centered experiences supported by a strong portfolio showing UX flows, design systems, visual craft, and measurable product impact.
- Strong proficiency with Figma (components, variants, design systems) and experience with prototyping and collaboration tools.
- Experience working alongside web product management, engineers, and SMEs to guarantee feasibility, technical quality, and consistency throughout delivery phases.
- Solid grounding in user-centered build principles, accessibility standards, information architecture, and agile/iterative ways of working.
- Experience developing design systems and reusable components, with capability across multiple UX fields (research, IA, interaction, visual/UI) and supporting a wider design culture.
- Additional Information
- Location: This role is based in London on a hybrid basis, 2-3 days on-site per week.
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief.
Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
Our Values
- Passion: Pride in our achievements engenders passion for our work and it translates into our ambition to make the world a safer place
- Curiosity: We constantly look forward to what's next: our curiosity for today's discoveries makes tomorrow's innovations possible
- Integrity: A commitment to high ethical standards has been at the heart of LGC since we started testing the integrity of products in 1842
- Brilliance: We strive to be the very best in everything we say and do. We exceed customers' expectations through innovation and pioneering science
- Respect: We respect gender, age, nationality, religion and individuality – our diversity is our strength
- #J-18808-Ljbffr
Product Designer (UX/UI & Research) employer: LGC Limited
BRCGS is an exceptional employer that prioritises the growth and development of its employees, particularly in the role of Partner Development & Enablement Manager. With a strong focus on collaboration and innovation, our work culture fosters an environment where you can thrive while making a meaningful impact within our partner ecosystem. Located in a dynamic industry, we offer unique opportunities for professional advancement, comprehensive support, and a commitment to simplifying processes for our partners, ensuring a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer (UX/UI & Research)
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at LGC Limited for a Product Designer (UX/UI & Research), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like LGC Limited before they go live!
We think you need these skills to ace Product Designer (UX/UI & Research)
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Product Designer (UX/UI & Research) at LGC Limited, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work LGC Limited does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to LGC Limited. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at LGC Limited.
How to prepare for a job interview at LGC Limited
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with LGC Limited, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. LGC Limited might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at LGC Limited!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what LGC Limited is looking for.
