Inside Sales Representative, Nordics in London

At LGC we are passionate about delivering Science for a Safer World. Our work enables research to move faster, diagnosis of disease to be more impactful and helps to support a growing global population. We provide our teams with an environment where they can progress their scientific knowledge and interest, cultivate their passion for scientific discoveries and develop in their role.

Our LGC Diagnostics and Genomics (D&G) business unit brings together four complementary brands, SeraCare Clinical Diagnostics, Biosearch Technologies Oligo-Synthesis, Lucigen Reagent Components, and Rapid Genomics Genotyping Solutions, each addressing distinct yet interconnected needs across the life science value chain. Together, these brands support the full journey from discovery and development through validation, manufacturing, and real-world application, enabling customers to advance innovation while maintaining the highest standards of quality, accuracy, and scalability.

LGC Diagnostics & Genomics enables customers to move from data to decision with confidence, advancing diagnostics, therapeutics, and agricultural innovation worldwide while delivering measurable impact in service of a safer, healthier future.

This home-based role offers an outstanding chance to engage with new and existing customers, delivering industry-leading solutions that address their scientific and business needs.

As an Inside Sales Representative, you will handle positioning and selling LGC’s Diagnostics & Genomics products and services throughout the Nordics region. This role suits driven individuals who have enthusiasm for sales and a demonstrated history of achievement.

To perform this job successfully, an individual must be able to complete each of the following essential functions satisfactorily:

• Inbound Lead Management: Follow up on new customer inquiries, sample requests, webinars, and tradeshow leads by phone or email. Proactively contact prospective customers to generate demand for LGC products and services.
• Proactive Sales: Drive territory growth through direct account management of existing customers and prospecting for new business within the Research & Academic, Public Health, and Biotech segments. Use outstanding verbal and written communication skills to understand customer requirements and recommend solutions in a consultative manner. Lead customer-facing sales presentations and product discussions, collaborating with Product Specialists and Field Applications teams to address technical needs.
• Pricing/Quoting: Offer pricing and quotes to customers, collaborating closely with Product Management, Product Specialists, and Customer Service Teams. Follow up on quotes and orders to ensure repeat business and discover additional commercial opportunities within customer accounts. Apply approaches to maintain recurring revenue and keep valuable customers.
• Portfolio/Solution Selling: Effectively sell the full LGC Diagnostics & Genomics product portfolio, including Reagents, Instrumentation, and Laboratory Services.
• Sales Strategies: Establish and complete strategies for acquiring new customers and maintaining/growing existing customer accounts to meet and exceed revenue goals.
• Industry and Product Knowledge: Cultivate an in-depth knowledge of LGC’s products and services, showing a persistent eagerness to learn as the portfolio broadens. Stay informed about industry developments, client processes, and rival products to ensure effective positioning of LGC products.
• Reporting: Provide timely sales and pipeline inputs to support the reporting of leading and lagging indicators.
• Marketing Support: In partnership with Marketing, support initiatives for social selling and outbound projects, including LinkedIn, e-blasts, tradeshows, and (web) conferences. Attend tradeshows and conferences as required.
• SalesForce.com: Use SFDC CRM to detail customer information, track opportunities, and sales activities.
• Quality: Adhere to the requirements of the ISO 13485 quality management system.

Essential Proficiencies and Behaviours: Act in accordance with LGC’s fundamental value behaviours: Passion, Curiosity, Integrity, Brilliance, and Respect.

Qualifications:

• A bachelor’s degree or equivalent experience in Life Sciences, Business, Marketing, or a related field is required; a master’s or doctorate degree in Biology, Genetics, or Business Administration is desired.
• Strong foundation in genetics and molecular biology; laboratory or bench experience preferred. Ability to understand a broad range of customer applications and identify commercial opportunities.
• Experience in sales, account management, customer service, or other customer-facing roles preferred. Demonstrated communication skills and interest in consultative selling required.
• Proficiency with SalesForce.com or other CRM for pipeline and account management preferred.
• Demonstrated ability or skills to develop customer relationships, find opportunities, and contribute to account growth preferred.
• Strong computer skills required, including working knowledge of Microsoft Office suite of products, particularly Word, Excel, and PowerPoint.

Proficiencies & Behaviours:

• Proven, effective time management and organizational skills.
• Demonstrated good professional judgment and reliability.
• High accuracy and detail-orientation.
• Outstanding interpersonal and networking skills to drive successful relationship building.
• Strong critical thinking and analytical skills, with experience or ability to effectively report and track sales metrics.
• Excellent written and verbal communication and listening skills.
• High-energy and positive “can-do” approach.
• Ability to work autonomously and to travel as needed (<10%).
• Aptitude to work in a complex and rapidly growing company: Self-starter and proactive in learning new products and technologies.
• Committed to meeting objectives on schedule and within budget.
• Align with and embody LGC’s fundamental value behaviours: Passion, Curiosity, Integrity, Brilliance, and Respect.

Additional Information:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.

OUR VALUES

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

EQUAL OPPORTUNITIES: LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com