Inside Sales Representative, France & Benelux in London

At LGC we are passionate about delivering Science for a Safer World. Our work enables research to move faster, diagnosis of disease to be more impactful and helps to support a growing global population. We provide our teams with an environment where they can progress their scientific knowledge and interest, cultivate their passion for scientific discoveries and develop in their role.

The successful applicant will manage the promotion and sales of LGC Diagnostics & Genomics portfolio products and services in the assigned area (France & Benelux). This position requires finding and connecting with both new and current customers to present LGC Diagnostics & Genomics products as solutions for their scientific and business requirements. This is a home-based inside sales role with minimal travel (<10%).

To perform this job successfully, an individual must be able to complete each of the following essential functions satisfactorily:

• Inbound Lead Management: Follow up by phone or email on new customer inquiries, sample requests, webinars, and tradeshow leads to ensure contact with all customers for cross-selling. Identify and proactively contact prospective customers to generate demand for LGC Diagnostics & Genomics products and services.
• Proactive Sales: Grow the territory by managing existing customer accounts and seeking new business in Research & Academic, Public Health, and Biotech sectors. Use strong verbal and written communication skills to grasp customers’ needs and suggest suitable solutions in a consultative approach.
• Pricing/Quoting: Deliver pricing and quotes to customers, collaborating closely with Product Management, Product Specialists, and Customer Service Teams. Follow up on quotes and orders to ensure repeat business and uncover further commercial opportunities within customer accounts.
• Portfolio/Solution Selling: Successfully promote the entire LGC Diagnostics & Genomics product range, including but not limited to: Reagents, Instrumentation, and Laboratory Services.
• Sales Strategies: Establish and complete strategies for acquiring new customers and maintain/grow existing customer accounts in order to meet and exceed revenue goals.
• Industry and Product Knowledge: Gain an in-depth knowledge of LGC’s products and services, adopting a continuous learning perspective as the portfolio develops.
• Reporting: Provide timely sales and pipeline inputs as required to support reporting of leading and lagging indicators.
• Marketing Support: Collaborate with Marketing to assist with social selling and outbound efforts such as LinkedIn, e-blasts, tradeshows, and web conferences.
• SalesForce.com: Use SFDC CRM to detail customer information, track opportunities, and sales activities.
• Quality: Diligently study and follow the requirements of the ISO 13485 quality management system.

Essential proficiencies and behaviours: Align and function in accordance with LGC’s core value behaviours: Passion, Curiosity, Integrity, Brilliance, and Respect.

Minimum Qualifications: A bachelor’s degree or equivalent experience in Life Sciences, Business, Marketing, or a related field required; master’s or doctorate degree in Biology, Genetics, or Business Administration desired. Strong foundation in genetics and molecular biology; laboratory or bench experience preferred. Experience in sales, account management, customer service, or other customer-facing roles preferred.

Proficiencies & Behaviours: Proven, effective time management and organizational skills. Demonstrated good professional judgment and reliability. High accuracy and detail-orientation. Outstanding interpersonal and networking skills to drive successful relationship building. Strong critical thinking and analytical skills, with experience or ability to effectively report and track sales metrics.

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications.

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief.