'Customer-first leadership and team coaching'
'Sales and profitability optimisation'
'Competitive salary with annual reviews'
'Access to employee discounts'
'Health & wellness benefits'
If you love beauty, you're in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Supervisor Overview
The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.
About you
Able to deliver a customer first experience, demonstrating leadership to coach and motivate their team
Able to understand and analyse commercial reports to drive business opportunities
Able to identify key performance behaviours and competencies within the team
Strong prioritising and organisational skills
Values honesty and integrity in working relationships
Able to manage change
Flexible to meet rapidly changing priorities and deadlines
Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
Supporting the team to ensure a customer first experience is delivered consistently
Exceeding sales targets and the company acquisition target for N.dulge
Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
Communicating clearly and concisely with all internal and external business partners to drive business opportunities
Actively identifying innovative opportunities to maximise the business
Confidently analysing all available business reports to review weekly, monthly and yearly performance
Supporting the store recruitment process, retaining diverse teams that deliver our customer first experience
Creating an inclusive, welcoming and approachable environment for employees to thrive in
Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
Coaching and developing the team to achieve their full potential
Ensuring the store is maintained in line with Company policies and procedures
A Competitive salary, reviewed annually
Generous time off, up to 25 days annually
Access to an employee discount at Space NK of up to 50% off products, brand dependent
A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
Access to training and development opportunities from our education team and brand partners to support your growth and development
Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
Refer a friend's bonus scheme.
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
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