LGBT Jobs in Oldham is seeking two proactive Complaints & Resolution Officers to join our Customer Services team on a full-time, 12-month fixed-term contract. The role blends office-based work with home-working and focuses on investigating and resolving resident complaints and disrepair claims.
You will report to the Complaints & Resolution Manager, contribute to KPI achievement, coach Customer Service Advisors, and handle sensitive cases including escalations to senior leaders and external
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Resident Complaints & Resolution Specialist (Hybrid) in Oldham employer: LGBT Jobs
Linklaters is an exceptional employer that prioritises a positive and inclusive work culture, fostering collaboration and innovation among its employees. With a strong focus on professional growth, the firm offers extensive benefits including private medical insurance, fitness memberships, and flexible working arrangements, all designed to support your well-being and career development. Located in London, this role provides a unique opportunity to influence strategic direction at the highest levels while being part of a diverse team committed to excellence.
