Hybrid Case Officer: Customer Enquiries & Complaints

Hybrid Case Officer: Customer Enquiries & Complaints

Full-Time On-site
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MAXIMUS is a global organisation delivering health and employment services in the UK with around 5,000 staff. The Case Officer role involves handling customer enquiries and complaints from start to finish in a hands-on, client-focused administrative capacity.

The position is hybrid (office/home) with a 50/50 split. You will analyse enquiries, draft replies, liaise with Healthcare Professionals and DWP managers, and ensure case targets are met while maintaining high-quality outcomes.

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Hybrid Case Officer: Customer Enquiries & Complaints employer: LGBT Jobs

Linklaters is an exceptional employer that prioritises a positive and inclusive work culture, fostering collaboration and innovation among its employees. With a strong focus on professional growth, the firm offers extensive benefits including private medical insurance, fitness memberships, and flexible working arrangements, all designed to support your well-being and career development. Located in London, this role provides a unique opportunity to influence strategic direction at the highest levels while being part of a diverse team committed to excellence.

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Contact Details:

LGBT Jobs Recruitment Team