Clarion Housing Group seeks a Head of Complaints to lead a resident‑focused function within a regulated housing environment. You will ensure fair, timely and empathetic resolutions while embedding learning across services.
You will steer strategy, develop a high‑performing team, and drive improvements from complaints data. Hybrid London base, occasional travel, and mandatory close date of 12 October 2026.
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Head of Complaints & Resident Experience (Hybrid London) employer: LGBT Jobs
Linklaters is an exceptional employer that prioritises a positive and inclusive work culture, fostering collaboration and innovation among its employees. With a strong focus on professional growth, the firm offers extensive benefits including private medical insurance, fitness memberships, and flexible working arrangements, all designed to support your well-being and career development. Located in London, this role provides a unique opportunity to influence strategic direction at the highest levels while being part of a diverse team committed to excellence.
