Exam Delivery Administrator role in Milton Keynes
Responsibilities include examination planning and administration
Previous administrative or coordination experience required
At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.
We're looking for a Exam Delivery Administrator to join our team in Milton Keynes on a permanent basis. This role offers a salary of Β£25,000-Β£26,000 and a hybrid working pattern.
What you will be doing;
- Support the planning, administration and successful delivery of ICAEW examinations.
- Process examination applications and withdrawals accurately and within required deadlines.
- Maintain examination databases, records and systems, ensuring information is accurate and up to date.
- Provide professional support to candidates and internal stakeholders, helping to resolve examination-related queries and issues.
- Support examination-day activities and prepare documentation to ensure the smooth delivery of exam sessions.
- Contribute to improving examination processes, systems and the overall candidate experience.
What you will need;
Experience
- Previous experience in an administrative, operations or coordination role.
- Experience working with databases, data management systems or CRM platforms.
- Experience managing a busy workload with multiple tasks and competing deadlines.
- Experience working accurately with detailed information and maintaining high levels of attention to detail.
- Experience communicating with and supporting a range of internal and external stakeholders.
- Experience handling confidential or sensitive information appropriately.
What you can expect from us;
- A strong pension contribution from us of 9%
- Private medical cover with AXA (where eligible), alongside a healthcare cash plan
- 24 - 27 days' holiday depending on length of service, and the option to buy or sell extra days
- Hybrid working to help you find the right balance
- Everyday savings through gym discounts, travel loans, and retail perks
- Enhanced family leave, including up to 6 months on full pay
- Ongoing wellbeing support, including access to CABA
- A paid day each year to volunteer for a cause that matters to you
It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below.
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