National Highways is seeking a Lead Service Delivery Manager to oversee ITIL practices across corporate IT and operational environments. The role partners with our Service Management provider and senior stakeholders to drive service quality and continuous improvement, ensuring excellent customer experience.
The role is hybrid with office days and travel across UK offices, requiring strong governance, supplier management and the ability to influence across complex digital services and projects.
#J-18808-Ljbffr
Senior IT Service Delivery Lead β Hybrid (UK) in Bedford employer: LGBT Jobs
Linklaters is an exceptional employer that prioritises a positive and inclusive work culture, fostering collaboration and innovation among its employees. With a strong focus on professional growth, the firm offers extensive benefits including private medical insurance, fitness memberships, and flexible working arrangements, all designed to support your well-being and career development. Located in London, this role provides a unique opportunity to influence strategic direction at the highest levels while being part of a diverse team committed to excellence.