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For Companies At a Glance
- Tasks: Manage client relationships and oversee DB pension scheme transitions with a focus on quality and deadlines.
- Company: Join LCP, a multi-award winning company that values collaboration and personal growth.
- Benefits: Enjoy hybrid working, professional study support, and a comprehensive wellbeing package.
- Why this job: Make a real impact in a dynamic environment while developing your skills in project management.
- Qualifications: Experience in DB pensions administration and strong communication skills are essential.
- Other info: Inclusive workplace with opportunities for volunteering and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Transition Client Relationship Manager – DB Pensions
At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game-changing technology. Working across a wide range of sectors, including pensions and benefits, investments, insurance, energy, health, sports, and data analytics, we help our clients navigate complexity in order to take the action that matters.
The Role
We are looking for an experienced Transition Client Relationship Manager to join our growing specialist team. You will be the key point of contact for trustees, sponsors, and internal stakeholders during the onboarding of new DB pension schemes. Your role will involve overseeing all aspects of the transition process – from data migration to member communications – ensuring delivery to agreed budgets, timescales, and quality standards.
Responsibilities
- Act as the primary relationship manager during scheme transitions, building trust with clients and stakeholders.
- Lead and coordinate end-to-end transition projects, ensuring deadlines and budgets are met.
- Oversee and review core deliverables, including:
- Migration and analysis of scheme data
- Preparation of benefit specifications
- Drafting and reviewing member communications
- Monitor progress against project plans, escalating issues and risks where appropriate, and producing written reports.
- Provide technical input and guidance to colleagues to ensure high-quality outcomes.
- Contribute to the continuous improvement of our transition processes.
About You
We’re looking for someone who thrives in a project-focused environment and enjoys managing client relationships through complex, technical work. The ideal candidate will bring:
- Proven experience in DB pensions administration, with strong project management skills.
- Excellent client relationship management ability – confident communicator and trusted adviser.
- A solid understanding of pensions data and technical documentation.
- Strong organisational skills with the ability to manage multiple priorities.
- A collaborative, solutions-focused approach.
What’s in it for you?
Take a look at our page to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:
For you
- Hybrid working (varies by role and department)
- Professional study support (where applicable)
- Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks
For your family
- Life assurance, income protection, enhanced maternity/paternity/adoption and shared parental leave
For your health
- 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
- Private medical insurance
- Discounted gym memberships, critical illness and dental insurance through our flexible benefits
- Eye care vouchers
- Cycle to work scheme
- Digital GP services
For your wealth
- Competitive pension scheme
- Discretionary bonus scheme
- High street discounts
- Season ticket loans
For others
- Volunteering opportunities
For the environment
- Electric vehicle salary sacrifice scheme (qualifying period applies)
And much more!
We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.
LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility.
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Transition Client Relationship Manager – DB Pensions employer: LGBT Great
Contact Detail:
LGBT Great Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transition Client Relationship Manager – DB Pensions
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. A friendly chat can lead to valuable insights or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to client relationship management and project transitions. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring along examples of past projects where you successfully managed transitions or client relationships. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our fantastic team at LCP.
We think you need these skills to ace Transition Client Relationship Manager – DB Pensions
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Transition Client Relationship Manager role. Highlight your experience in DB pensions administration and project management, as well as your ability to build strong client relationships. We want to see how you fit into our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your organisational skills and your ability to manage multiple priorities. This will help us see how you can contribute to our transition processes.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors – attention to detail is key in this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about our company culture and benefits there!
How to prepare for a job interview at LGBT Great
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of DB pensions administration. Understand the key processes involved in data migration and member communications, as well as any recent changes in legislation that might affect the role. This will show your expertise and help you answer technical questions confidently.
✨Showcase Your Project Management Skills
Prepare to discuss specific examples of past projects you've managed, particularly those involving complex transitions. Highlight how you met deadlines and budgets while maintaining quality standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Build Rapport with Your Interviewers
Since this role involves client relationship management, demonstrate your communication skills during the interview. Be personable, listen actively, and engage with your interviewers. Building a connection can leave a lasting impression and show that you’re a trusted adviser.
✨Prepare Questions That Matter
Think of insightful questions to ask about the company’s transition processes and how they measure success. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values, especially regarding collaboration and continuous improvement.
