ServiceNow BA, Associate - Shape ITSM Solutions
ServiceNow BA, Associate - Shape ITSM Solutions

ServiceNow BA, Associate - Shape ITSM Solutions

Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Collaborate with teams to capture requirements and enhance ServiceNow solutions.
  • Company: Leading tech service provider with a focus on innovation.
  • Benefits: Wellness resources, Flexible Time Off, and hybrid working model.
  • Why this job: Join a dynamic team and make a real impact in tech solutions.
  • Qualifications: 4+ years in Business Analysis and hands-on ServiceNow experience.
  • Other info: Great opportunity for career growth in a supportive environment.

The predicted salary is between 30000 - 42000 £ per year.

A leading service provider in the tech industry is seeking a ServiceNow Business Analyst to join its team in Edinburgh. This role involves collaborating with business and technical teams to capture requirements and support ServiceNow improvements.

Candidates should have:

  • 4+ years of experience in Business Analysis
  • Hands-on ServiceNow experience
  • Strong communication skills

The position supports a hybrid working model and offers numerous employee benefits, including wellness resources and Flexible Time Off.

ServiceNow BA, Associate - Shape ITSM Solutions employer: LGBT Great

Join a dynamic team at a leading tech service provider in Edinburgh, where innovation meets collaboration. We pride ourselves on fostering a supportive work culture that prioritises employee well-being with benefits like wellness resources and Flexible Time Off, while also providing ample opportunities for professional growth and development in the ever-evolving field of ITSM solutions.
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Contact Detail:

LGBT Great Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ServiceNow BA, Associate - Shape ITSM Solutions

✨Tip Number 1

Network like a pro! Reach out to your connections in the tech industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by brushing up on your ServiceNow knowledge. We recommend going through common scenarios and how you would approach them as a Business Analyst. This will show you're ready to hit the ground running!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace ServiceNow BA, Associate - Shape ITSM Solutions

Business Analysis
ServiceNow Experience
Requirements Gathering
Collaboration Skills
Communication Skills
Technical Understanding
Problem-Solving Skills
Hybrid Working Model Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your 4+ years of Business Analysis experience and any hands-on ServiceNow projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the ServiceNow BA role and how you can contribute to our team. We love seeing personality, so let your enthusiasm come through!

Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at LGBT Great

✨Know Your ServiceNow Inside Out

Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your hands-on experience with the platform, including any specific modules you've worked with. This will show that you're not just familiar with the tool but can also leverage it effectively in a business analysis context.

✨Showcase Your Communication Skills

Since this role involves collaborating with both business and technical teams, it's crucial to demonstrate your communication skills. Prepare examples of how you've successfully facilitated discussions or resolved conflicts in past projects. This will highlight your ability to bridge the gap between different stakeholders.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you captured requirements or implemented improvements in ServiceNow. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.

✨Understand the Company Culture

Research the company’s culture and values, especially their approach to hybrid working and employee benefits. Be prepared to discuss how you align with their values and how you can contribute to a positive work environment. This shows that you're not just interested in the role but also in being a part of their team.

ServiceNow BA, Associate - Shape ITSM Solutions
LGBT Great

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