Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance customer interactions by responding to inquiries and resolving issues via email and phone.
- Company: Customer-focused organisation in Greater London with a dynamic work culture.
- Benefits: Earn £14 per hour with remote work options after training.
- Why this job: Perfect for those passionate about delivering excellent customer service.
- Qualifications: Strong communication skills and a customer-centric approach.
The predicted salary is between 14 - 16 £ per hour.
A customer-focused organization in Greater London is seeking a dedicated Customer Service Agent to enhance customer interactions. In this dynamic role, you will be responsible for responding to inquiries, resolving issues, and providing support through email and phone.
The ideal candidate will possess strong communication skills and a customer-centric approach. This position offers a pay of £14 per hour and the option for remote work after initial training, making it a great opportunity for those passionate about delivering excellent service.
Remote-Eligible Customer Support Specialist employer: LGBT Great
Contact Detail:
LGBT Great Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote-Eligible Customer Support Specialist
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and customer service approach will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills and customer-centric mindset during the interview.
✨Tip Number 3
Don’t underestimate the power of your communication skills! Be clear and concise when answering questions, and don’t forget to showcase your friendly personality. This role is all about enhancing customer interactions, so let your enthusiasm shine through!
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals who want to make a difference in customer support!
We think you need these skills to ace Remote-Eligible Customer Support Specialist
Some tips for your application 🫡
Show Your Customer-Centric Side: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your dedication to excellent service.
Keep It Clear and Concise: We appreciate a straightforward approach! Make sure your application is easy to read and gets straight to the point. Use clear language and avoid jargon to ensure we can easily understand your skills and experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your cover letter and CV to match the job description. We love seeing candidates who take the initiative to align their skills with what we're looking for in a Customer Support Specialist.
Apply Through Our Website: To make sure your application gets to us without any hiccups, apply directly through our website. This way, you can be confident that your details are in the right hands and we can review your application promptly!
How to prepare for a job interview at LGBT Great
✨Know the Company
Before your interview, take some time to research the customer-focused organisation. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Support Specialist, strong communication is key. During the interview, practice clear and concise responses. You might even want to prepare examples of how you've successfully resolved customer issues in the past to demonstrate your skills.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss how you would respond to difficult customers or resolve complaints. This shows that you can think on your feet and are prepared for the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
