At a Glance
- Tasks: Lead member engagement initiatives and enhance the membership experience from onboarding to renewal.
- Company: LGBT Great, a vibrant organisation dedicated to supporting the LGBT community in Greater London.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Join a supportive team committed to inclusivity and community impact.
- Why this job: Make a real difference in the lives of members while developing your leadership skills.
- Qualifications: Experience in account management and a passion for delivering exceptional member experiences.
The predicted salary is between 50000 - 60000 £ per year.
LGBT Great in Greater London is seeking a Member Experience and Engagement Manager to oversee the membership lifecycle, from onboarding to renewal, ensuring a premium experience for all members.
This role involves building strong relationships and leading impactful training programs.
The ideal candidate should have a proven track record in account management and delivering high-quality member experiences.
Strong organisational and communication skills are essential for success in this pivotal role.
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We think you need these skills to ace Member Experience & Engagement Lead
Account Management
Member Experience Management
Onboarding Processes
Renewal Strategies
Relationship Building
Training Program Development
Organisational Skills
