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For Companies At a Glance
- Tasks: Consult with users to improve system efficiency and provide innovative solutions.
- Company: Join Moody's, a global leader in risk assessment and AI innovation.
- Benefits: Inclusive culture, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients navigate uncertainty with clarity and confidence.
- Qualifications: Bachelor's degree in tech and strong scripting skills required.
- Other info: Dynamic team environment with a focus on collaboration and diverse perspectives.
The predicted salary is between 36000 - 60000 £ per year.
At Moody's, we unite to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
- Strong knowledge of scripting (Python or other object-oriented language) and API integrations (RESTful API)
- Proficiency in providing efficient web-portal support
- Exceptional interpersonal and communication skills, both internally and externally
- Excellent problem-solving skills and attention to detail
- Agile and ability to learn new products & processes closely
- Project management experience a plus
Education
A bachelor’s degree in computer science, information technology, information systems, computer engineering, or similar.
Responsibilities
- Improving system efficiency by consulting with end-users and providing innovative solutions
- Maintenance and improvement of Customer Engagement technical documentation, including updating existing manuals and guides, as well as creating new documentation to reflect changes or additions to our systems and processes
- Work with Implementation Specialists and Project Managers for new implementations/existing client change requests
- Point of escalation for support tickets via a dedicated queue for customer queries relating to workflow tools, and triaging when necessary to other relevant teams within the C&G OU
- Collaborate with Product teams to ensure the Customer Engagement team has documented processes for any new products, releases, and upgrades
- Work closely with other internal stakeholders on the fulfilment, support, engineering, and operations teams
- Joining implementation/project calls to provide product expertise, as required
About the team
We are looking for a technically proficient and customer-focused Product Consultant to join the Customer Engagement team within the Corporates & Government business unit at Moody’s. The Product Consultant will be responsible for gaining an understanding of the system specifications and capabilities of Moody’s solutions in the KYC, Supply Chain and TPRM space, so that customers experience a top-notch implementation and access to world-class ongoing technical assistance. They will work closely with Implementation Specialists and Project Managers on the Customer Engagement team to ensure clients are integrated and implemented as seamlessly as possible with their purchased solution(s).
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Assistant Director - Product Consultant in Manchester employer: LGBT Great
Contact Detail:
LGBT Great Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director - Product Consultant in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Moody's on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Assistant Director - Product Consultant role.
✨Tip Number 2
Prepare for the interview by understanding Moody's values and how they align with your own. Think of examples from your past experiences that showcase your curiosity, problem-solving skills, and ability to champion diverse perspectives.
✨Tip Number 3
Show off your technical skills! Brush up on your scripting knowledge and be ready to discuss how you've used APIs in previous roles. This will demonstrate your proficiency and readiness for the challenges of the position.
✨Tip Number 4
Don’t hesitate to apply even if you don’t meet every requirement! At Moody's, they value potential and diverse backgrounds. So, if you think you could be a great fit, head over to our website and submit your application!
We think you need these skills to ace Assistant Director - Product Consultant in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to work with us at Moody's and how you can contribute to turning risks into opportunities.
Tailor Your CV: Make sure to customise your CV to highlight the skills and experiences that align with the job description. We love seeing candidates who take the time to connect their background with what we’re looking for in an Assistant Director - Product Consultant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications without any confusion!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LGBT Great
✨Know Your Tech Inside Out
Make sure you brush up on your scripting skills, especially in Python or any object-oriented language. Be ready to discuss how you've used these skills in past projects, particularly in relation to API integrations and web-portal support.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in previous roles. Moody's values innovative solutions, so think about specific instances where your attention to detail made a difference in improving system efficiency.
✨Communicate Like a Pro
Since exceptional interpersonal and communication skills are key for this role, practice articulating your thoughts clearly. Consider how you can convey technical information to non-technical stakeholders, as this will be crucial in your interactions with clients and team members.
✨Embrace Collaboration
Be ready to discuss your experience working in teams, especially with Implementation Specialists and Project Managers. Highlight your ability to collaborate effectively and how you’ve contributed to successful project outcomes, as teamwork is essential at Moody's.
