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- Tasks: Lead AI-driven sales and co-create solutions with clients to enhance their digital transformation.
- Company: Join Moody's, a leader in risk management and innovative technology solutions.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of GenAI technology and make a real impact on customer engagement.
- Qualifications: Proven experience in complex sales and a strong understanding of GenAI technologies.
- Other info: Dynamic team environment with up to 50% travel for client engagement.
The predicted salary is between 36000 - 60000 £ per year.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
As a GenAI Expert - Customer Engagement and part of a global team, you will play a pivotal role in leading sales of Moody's products and solutions embedding AI and especially GenAI added value. You will be critical in winning complex sales, especially through the integration of customer workflows and driving co-creation initiatives with clients in your territories. You will be responsible for thought leadership and developing GenAI related case studies. Your role will be crucial in business development, proof of concept (POC) definition, and in providing front-line sales the expertise and support they need. You will manage complex sales processes with the sales team and take a game changing part in customer engagement to meet and exceed transformation, productivity and efficiency objectives of your clients.
You will assist customers in accelerating their digital transformation by leveraging Moody's state-of-the-art GenAI solutions. Your role will be crucial in helping them enhance their bottom-line performance through the effective implementation of GenAI technologies, responsible AI frameworks, and comprehensive enterprise-wide AI transformation strategies. You will demonstrate strong problem-solving skills and a good ability to work autonomously in fast-paced environments.
Skills and Competencies
- A strong understanding of GenAI is essential for effectively leading AI-related sales and integration projects.
- It is necessary to have a proven track record in complex sales to manage and win intricate sales processes and customer engagements.
- Exceptional leadership and mentoring skills are important for guiding teams and driving co-creation initiatives with clients.
- Excellent communication and presentation abilities are needed to develop thought leadership materials and present them internally and externally.
- This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working.
- Public speaking experience and/or publications are a plus for enhancing industry presence and credibility.
Education/Experience
- Bachelor's degree in business, finance, engineering or a related field. Master's degree preferred.
- Minimum of 8 years in thought leadership/industry practitioner experience in the field of AI/GenAI. Market engagement/consultancy background preferred.
About the team
The Global GenAI Sales Team is responsible for driving sales including GenAI and new technologies. They lead new technology initiatives by engaging with customers, designing solutions to maximize deal size and value, and guiding the future state of both products and client digital transformation journeys. They also commercialize these technologies, particularly for early adopters, and close large and complex opportunities in the GenAI space.
The team leads outreach and technical discussions for GenAI, mapping client requirements to Moody's capabilities while shaping the future offering by acting as the voice of the customer. They stay at the forefront of emerging technologies and industry trends, creating thought leadership to build Moody's brand and market position. They connect with tech providers, consultants, and regulators to ensure better penetration and integration of solutions.
GenAI Expert - Customer Engagement in London employer: LGBT Great
Contact Detail:
LGBT Great Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GenAI Expert - Customer Engagement in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Moody's. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with GenAI and customer engagement. This will help you stand out during interviews and discussions.
✨Tip Number 3
Practice makes perfect! Get comfortable with public speaking and presenting your ideas. Whether it's in front of a mirror or a small group, the more you practice, the more confident you'll be when it counts.
✨Tip Number 4
Don't hesitate to apply through our website! Even if you don't tick every box, we value diverse perspectives and experiences. You might just be the perfect fit for us!
We think you need these skills to ace GenAI Expert - Customer Engagement in London
Some tips for your application 🫡
Show Your Passion for GenAI: When you're writing your application, let your enthusiasm for GenAI shine through! We want to see how excited you are about the potential of AI in customer engagement and how you can contribute to our mission.
Tailor Your Experience: Make sure to highlight your relevant experience in complex sales and AI projects. We love seeing how your background aligns with what we do at Moody's, so don’t hold back on those achievements!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique perspective and experiences that demonstrate how you embody our values—this is your chance to stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at LGBT Great
✨Know Your GenAI Inside Out
Make sure you have a solid understanding of GenAI and its applications in customer engagement. Brush up on recent trends, case studies, and how they can be integrated into sales processes. This will help you demonstrate your expertise and show that you're ready to lead complex sales.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've tackled complex challenges, especially in sales or customer engagement. Highlight how you used innovative solutions to drive results. This will illustrate your ability to think critically and act decisively in fast-paced environments.
✨Communicate with Confidence
Practice your communication and presentation skills. You might need to present thought leadership materials or engage in public speaking. Being articulate and confident will not only impress the interviewers but also reflect your capability to lead discussions with clients.
✨Emphasise Team Collaboration
Since this role involves working closely with sales teams and clients, be ready to discuss your experience in leading co-creation initiatives. Share how you've successfully collaborated with diverse teams to achieve common goals, showcasing your leadership and mentoring abilities.
