Client Relations Apprentice in London

About Man Group

Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.

Headquarters and Operations

Headquartered in London, we manage $228.7 billion and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index.

Job Profile Summary

The Client Services team is responsible for providing high quality support to Man’s client base globally. The team performs a wide range of duties including handling client queries, assisting in pitch presentation, marketing materials, DDQs/RFPs and reporting. As such the team plays a vital role in all aspects and stages of the client experience provided by the business and is fundamental to the firm’s ongoing and future success.

Responsibilities

• Assist with day-to-day contact with internal and external clients, facilitating their requirements and coordinating internal support where required.
• Create, edit and manage RFPs (and associated databases) for corporate and product related solutions to an excellent standard.
• Create, format, and edit pre and post sales marketing materials (including presentations, factsheets, ad hoc materials) at both a corporate, product and client level.
• Assist with client reporting requirements as required.
• Work with the wider client services team to manage the entire client experience from initial pitch through to launch.
• Assist the wider team in the production and checking of internal and external client portfolio analysis requirements.
• Involvement in a variety of client focused projects.

Key Skills & Experience

• Interest in Client Service, ideally with an awareness of the hedge fund industry or asset management.
• Willingness to learn how to write, edit and support the execution of RFPs.
• Working knowledge of PowerPoint, Excel and Word (enthusiasm for developing strong PowerPoint skills highly desirable).
• Keen interest in learning to design, format, edit and create marketing and investment materials.
• Good written communication skills with a willingness to develop further.
• Numerically literate with a desire to build analytical skills.
• Self-starter with a proactive attitude and willingness to learn.
• Good organisational skills with the ability to prioritise tasks effectively.
• Ability to work well under guidance while adapting to changing priorities.

To Apply You'll Need

• The right to work in the UK.
• To have lived in the UK or EEA continuously for the past 3 years.
• Not to have previously studied the course content.
• Not to undertake any other qualification during your apprenticeship.
• To be able to apply your learning to your role.

Apprenticeship Programme Details

• Qualification: Level 3 Financial Services Administration.
• Duration: 15-month programme (12-month training, 3-month apprenticeship assessment).
• Apprenticeship Assessment: Project and presentation, and portfolio-based interview.
• Who's it for? Entry-level — perfect for school leavers, those at an early stage of their career, or individuals looking for a new professional challenge.

Inclusion, Work-Life Balance and Benefits at Man Group

You’ll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you’ll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry.

You’ll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you’ll receive two annual ‘Mankind’ days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.

Equal Employment Opportunity Policy

Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws.

Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact.