At a Glance
- Tasks: Manage and optimise a diverse portfolio of business applications.
- Company: Forward-thinking tech organisation with a focus on innovation.
- Benefits: Competitive salary, hybrid working, and professional development opportunities.
- Other info: Dynamic environment with opportunities for continuous improvement and career growth.
- Why this job: Step into a leadership role and make a real impact on system integrations.
- Qualifications: 3-5 years in enterprise applications or systems support, strong communication skills.
The predicted salary is between 39000 - 52000 £ per year.
We are seeking an Applications Support Manager to join a growing Technology Services function within a forward-thinking organisation. This role will focus on the operational ownership of a diverse business applications estate, ensuring systems are effectively supported, integrated and continuously optimised. The position sits at the intersection of application support, systems integration and service improvement, requiring someone who understands how platforms interact across the wider technology landscape.
Working closely with technical teams, suppliers and business stakeholders, you will play a key role in managing application lifecycles, supporting system integrations and ensuring technology services remain efficient, well-governed and cost effective as new platforms are introduced. This is an excellent opportunity for a technically minded individual who enjoys improving how systems work together and is looking to step into a broader applications leadership role.
Key responsibilities- Manage and support a portfolio of business applications across the organisation
- Oversee the operational stability, performance and lifecycle management of core systems
- Support the integration of new platforms into the existing technology landscape
- Work with project and delivery teams to ensure smooth transition of new systems into live service
- Identify opportunities to simplify or retire legacy systems as new solutions are implemented
- Monitor application usage, licensing and infrastructure dependencies to ensure cost efficiency
- Work with suppliers and internal teams to resolve technical issues and maintain service levels
- Contribute to solution discussions to ensure new systems integrate effectively with the wider estate
- Maintain documentation covering system architecture, integrations and operational processes
- Provide escalation support for application-related incidents and service issues
- Support continuous improvement of application support processes and service management practices
- 3–5 years’ experience working with enterprise applications or systems support environments
- Experience supporting multiple integrated systems within a complex technology estate
- Strong understanding of system integrations, data flows and platform dependencies
- Experience supporting applications through their full lifecycle, from implementation to optimisation
- Ability to troubleshoot technical issues across interconnected systems
- Experience working with third-party software suppliers and managed service providers
- Strong stakeholder communication skills, translating technical issues for non-technical audiences
- Exposure to application portfolio or service management
- Understanding of product or service ownership principles
- Experience working alongside architecture or solution design teams
- Familiarity with integration technologies or API-based platforms
- ITIL or service management experience
- Strong analytical and problem-solving ability
- Curiosity around how systems connect and interact across a wider platform ecosystem
- Ability to balance technical detail with operational oversight
- Organised approach to managing multiple systems and priorities
- Proactive mindset focused on continuous improvement and efficiency
Based in Edinburgh or Glasgow with hybrid working available. Core hours Monday to Friday, with flexibility depending on business needs. Occasional collaboration with suppliers and project teams as systems evolve. Opportunities for professional development within a growing technology function.
This is an excellent opportunity for someone with a background in systems support or integration who wants to take greater ownership of an organisation’s application landscape, helping ensure platforms remain well-integrated, efficient and aligned with future technology initiatives.
Application Manager in Glasgow employer: LGBT Great
Join a forward-thinking organisation as an Applications Support Manager in either Edinburgh or Glasgow, where hybrid working is embraced. With a strong focus on employee growth and professional development, you will thrive in a collaborative work culture that values innovation and efficiency. This role offers the unique opportunity to lead the operational management of diverse business applications, ensuring they are optimally integrated and supported, all while enjoying the benefits of a flexible work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Application Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its tech stack. Show them you’re not just another candidate; demonstrate your understanding of their systems and how you can improve them.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios during interviews. They want to see how you think on your feet, especially when it comes to system integrations and troubleshooting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Application Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Applications Support Manager. Highlight your experience with enterprise applications and system integrations, and don’t forget to mention any relevant projects you've worked on that showcase your skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your problem-solving abilities and your curiosity about how systems interact.
Showcase Your Technical Skills:We want to see your technical prowess! Include specific examples of how you've supported applications through their lifecycle and any experience you have with integration technologies or API-based platforms. This will help us understand your fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at LGBT Great
✨Know Your Applications Inside Out
Before the interview, make sure you thoroughly understand the applications and systems mentioned in the job description. Familiarise yourself with their functionalities, integration points, and any common issues they might face. This will help you demonstrate your technical knowledge and show that you're ready to take ownership of the application landscape.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully troubleshot technical issues or improved system integrations. Be ready to discuss how you approached these challenges and what the outcomes were. This will highlight your analytical skills and proactive mindset, which are crucial for the role.
✨Communicate Clearly with Stakeholders
Since the role involves working closely with both technical teams and non-technical stakeholders, practice explaining complex technical concepts in simple terms. Think of scenarios where you've had to bridge the gap between tech and business, and be prepared to share those experiences during the interview.
✨Emphasise Continuous Improvement
The job requires a focus on optimising systems and processes. Come prepared with ideas on how you would approach continuous improvement in application support. Discuss any methodologies or frameworks you’ve used in the past, like ITIL, and how they can be applied to enhance service management practices.
