At a Glance
- Tasks: Support daily operations and manage client queries in a dynamic asset management environment.
- Company: Join Man Group, a leading global investment management firm with a focus on innovation.
- Benefits: Enjoy competitive holidays, flexible working, and opportunities for professional development.
- Other info: Inclusive culture with opportunities for community volunteering and personal growth.
- Why this job: Kickstart your career in asset management with hands-on experience and mentorship.
- Qualifications: Strong academic record and eagerness to learn; proficiency in Microsoft Office is a plus.
The predicted salary is between 18000 - 25000 £ per year.
About Man Group
Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $227.6 billion and operate across multiple offices globally.
Man Group is seeking a driven and ambitious Client Operations Apprentice to join our Client Operations team in London. This is an excellent opportunity for someone eager to build a career in asset management operations. The team sits at the heart of Man Group's investor flows oversight, acting as a central hub across our investment engines — giving you broad exposure to fund operations, risk management, and operational controls from day one.
Responsibilities
- Become proficient in the team's core systems, using them effectively to support daily operations
- Support oversight of Service Provider and Transfer Agency processes and procedures
- Contribute to the reconciliation of capital flows, ensuring accurate and timely reporting while maintaining data integrity
- Develop a strong understanding of the operating model and key controls, proactively identifying improvement opportunities and collaborating on their implementation
- Assist in managing client queries and cases through Salesforce
- Build and maintain relationships across global teams including Sales, Middle Office, Front Office, and Senior Management
Qualifications
- Strong academic record
- Enthusiasm and genuine eagerness to learn
- Self-motivated and diligent, with strong attention to detail
- Clear and confident communicator — written and verbal
- Takes ownership and accountability for assigned tasks
- Proficient in Microsoft Office; intermediate Excel skills (pivot tables, lookups, reconciliation formulas, handling large datasets)
- Adaptable and willing to learn new systems and processes
Additional Requirements
- The right to work in the UK
- To have lived in the UK or EEA continuously for the past 3 years
- Not to have previously studied the course content
- Not to undertake any other qualification during your apprenticeship
- To be able to apply your learning to your role
Qualification
- Level 4 Investment Operations Specialist with IMC
Duration
- 15-month programme (12-month training, 3-month apprenticeship assessment)
Apprenticeship Assessment
- Project and presentation, and portfolio-based interview
Who's it for?
Entry-level — perfect for school leavers, those at an early stage of their career, or individuals looking for a new professional challenge.
Inclusion, Work-Life Balance and Benefits at Man Group
You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry.
You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering.
Benefits
Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.
Equal Employment Opportunity Policy
Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws.
Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact.
Client Operations Apprentice employer: LGBT Great
Man Group is an exceptional employer that fosters a culture of inclusion and professional growth, making it an ideal place for aspiring professionals in asset management. Located in London, the company offers a comprehensive benefits package, including competitive holiday entitlements and opportunities for community volunteering, all while supporting your career development through a structured apprenticeship programme. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Client Operations Apprentice
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Man Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Man Group's values and recent news. Show us that you're genuinely interested in the company and how you can contribute to their mission.
✨Tip Number 3
Practice your communication skills! Since this role involves client interaction, being clear and confident in your responses will set you apart. Try mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re serious about joining the team.
We think you need these skills to ace Client Operations Apprentice
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for asset management shine through in your application. We want to see that you're genuinely excited about the opportunity to learn and grow with us at Man Group.
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the Client Operations Apprentice role. We love seeing how your background fits into our world, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit. Be clear, confident, and concise while explaining how your skills and ambitions align with our values and goals.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at LGBT Great
✨Know Your Stuff
Before the interview, make sure you understand the basics of asset management operations. Familiarise yourself with terms like 'capital flows' and 'reconciliation'. This will show your enthusiasm and genuine eagerness to learn, which is exactly what Man Group is looking for.
✨Show Off Your Skills
Since the role requires proficiency in Microsoft Office, especially Excel, be ready to discuss your experience with pivot tables and handling large datasets. You might even want to prepare a quick example of how you've used these skills in the past to solve a problem or improve a process.
✨Ask Smart Questions
Prepare thoughtful questions about the Client Operations team and their processes. This not only shows your interest but also helps you understand how you can contribute. For instance, ask about the challenges they face in managing client queries or how they ensure data integrity.
✨Be Yourself
Man Group values inclusion and diversity, so don’t hesitate to let your personality shine through. Be clear and confident in your communication, and share your unique perspective on how you can contribute to their culture and values. Authenticity goes a long way!
