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For Companies At a Glance
- Tasks: Support pension scheme members and ensure they receive their benefits accurately.
- Company: Join Barnett Waddingham, a top-rated consultancy with a friendly and inclusive culture.
- Benefits: Above-average salary, bonuses, private medical cover, gym discounts, and more!
- Why this job: Kickstart your career without university fees and gain a professional qualification.
- Qualifications: A-Level standard or equivalent with strong communication and problem-solving skills.
- Other info: Exciting progression opportunities and a supportive team to help you thrive.
The predicted salary is between 800 - 1400 £ per month.
Looking to start your career but do not want to pay university fees? Considering changing your career pathway and want to gain a professional qualification? Then look no further as we have the perfect opportunity for you!
Programme Details
- September 2026 start – 18 months programme leading to permanent role
- Friendly supportive inclusive teams to help you succeed
- Above average apprenticeship salary plus competitive discretionary annual bonus and salary review
- Private Medical Cover
- Pension
- Gym membership/Cinema/Shopping discounts
- Social/sporting groups if you want to take part!
Once you qualify
We offer many progression opportunities with a career to be proud of!
Pension Administration Apprenticeship
- Location: Cheltenham
- Start date: September 2026
- Apprenticeship Level: Workplace Pensions Administrator Level 3
- Selection Process: CV / Telephone Interview / Assessment Centre
Who are we?
Barnett Waddingham (part of Howden Employee Benefits) is a leading independent UK professional services consultancy advising on risk, pensions, investment and insurance. With over 1700 people across 11 offices, our core purpose is based around empowering people to secure better futures. We are a sustainable and thriving client and people focussed organisation, committed to doing the right thing.
What is it like to work here?
We empower everyone that works for us by educating, inspiring and enabling so that everyone can reach their full potential and grow their career. As a “Best Companies Top 100 Best Large Companies to work for in the UK” and being recognised as one of the 'best places to work in the UK' in 2024, people who join us tend to stay, thriving in a professional learning environment and caring, inclusive, friendly culture.
We understand it can be very daunting either starting your first job after school or college or if you are changing careers. We can help you make that transition; our approachable teams will support you as you not only start your career, but also as you continue to progress among the many pathways we can offer.
What will you do as a Pension Administration Apprentice?
Pension administrators look after pension scheme members and make sure they receive the right pension at the right time and advise them of their rights and benefits to make important decisions about their retirement. Here are just a few of the day-to-day tasks you can be involved in:
- Communicating with clients, their members and advisers via email, letter, and telephone.
- Process client pension payrolls, including calculations of net pay, arranging payments, liaison with tax offices and preparation of year end returns.
- The preparation of computer-generated benefit calculations and related correspondence.
- Attending team meetings to understand the priorities and offering support as required.
- Plus, lots more including interesting project work.
What qualification will I study for?
Working with our training provider, you will study for the Workplace Pensions Administrator Level 3 qualification. The apprentice programme is well structured with the support of a skills coach, friendly mentors, and line managers to ensure you succeed in your role and study. We will also teach you how to use our systems and provide all the pensions knowledge and skills you need to be able to communicate information to members and advise clients.
Can I progress beyond the apprenticeship?
There are lots of career opportunities to explore beyond your apprenticeship. You will be encouraged to continue to study and develop your skills if you wish to do so and many of our apprentices have gone on to more senior roles within Barnett Waddingham.
What do we look for?
We are looking for a friendly customer-focused approach with good attention to detail. You will demonstrate a positive attitude, be organised, have good problem-solving skills and enjoy working with numbers. We are looking for strong communicators with the ability to build effective working relationships with external clients as well as your team members and you will be keen to develop new skills. You could already have some of these skills through any employment (including hospitality/retail work), work experience/volunteering or any hobbies/interests/sports.
Entry requirements
Ideally A-Level standard or equivalent with grade C or higher in 2 or more subjects. You will need a minimum of 5 GCSE’s Grade 4 (C) or equivalent including Maths and English.
Accessibility
We are a Disability Confident Employer. If you require any reasonable adjustments, please do let us know during the recruitment process and we will do our very best to support you.
Pension Administrator - Apprentice (Cheltenham) employer: LGBT Great
Contact Detail:
LGBT Great Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pension Administrator - Apprentice (Cheltenham)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Barnett Waddingham. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate your thoughts clearly when it’s your turn to shine.
✨Tip Number 3
Show off your personality! Don’t be afraid to let your friendly and customer-focused approach shine through during the interview. Remember, they’re looking for someone who fits into their inclusive culture, so be yourself!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Pension Administrator - Apprentice (Cheltenham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match what we're looking for. Highlight any customer service experience or problem-solving skills you've got, as these are key for a Pension Administrator.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your enthusiasm for the role and why you want to join our friendly team. Be genuine and let your personality come through!
Prepare for the Telephone Interview: Before the call, think about common interview questions and how you'd answer them. Practice speaking clearly and confidently, and don’t forget to have a few questions ready for us about the role or the company!
Show Your Interest in Learning: We love candidates who are eager to learn and grow. In your application, mention any relevant courses or training you've done, and express your excitement about gaining a professional qualification with us!
How to prepare for a job interview at LGBT Great
✨Know Your Stuff
Before the interview, make sure you understand the basics of pension administration. Brush up on key terms and concepts related to pensions, as well as the role of a Pension Administrator. This will show your enthusiasm and readiness to dive into the apprenticeship.
✨Show Off Your People Skills
Since this role involves communicating with clients and team members, be prepared to demonstrate your customer-focused approach. Think of examples from past experiences where you've successfully interacted with others, whether in work, volunteering, or even sports.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to share how you manage tasks or projects, especially if they involve numbers or data. This is crucial for a role that requires attention to detail, so come ready with specific examples.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or progression opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
