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- Tasks: Support clients with pension schemes and ensure timely payments.
- Company: Join Barnett Waddingham, a top-rated professional services consultancy.
- Benefits: Above average salary, bonuses, private medical cover, and gym discounts.
- Why this job: Kickstart your career with a structured apprenticeship and real progression opportunities.
- Qualifications: A-Level standard or equivalent; strong communication and problem-solving skills.
- Other info: Friendly, inclusive culture with excellent support for your growth.
The predicted salary is between 800 - 980 £ per month.
Looking to start your career but do not want to pay university fees? Considering changing your career pathway and want to gain a professional qualification? Then look no further as we have the perfect opportunity for you!
September 2026 start – 18 months programme leading to permanent role.
- Friendly supportive inclusive teams to help you succeed
- Above average apprenticeship salary plus competitive discretionary annual bonus and salary review
- Private Medical Cover
- Pension
- Gym membership/Cinema/Shopping discounts
- Social/sporting groups if you want to take part!
Once you qualify, we offer many progression opportunities with a career to be proud of!
Pension Administration Apprenticeship Location: Birmingham
Start date: September 2026
Apprenticeship Level: Workplace Pensions Administrator Level 3
Selection Process: CV / Telephone Interview / Assessment Centre
Who are we? Barnett Waddingham (part of Howden Employee Benefits) is a leading independent UK professional services consultancy advising on risk, pensions, investment and insurance. With over 1700 people across 11 offices, our core purpose is based around empowering people to secure better futures. We are a sustainable and thriving client and people focussed organisation, committed to doing the right thing.
What is it like to work here? We empower everyone that works for us by educating, inspiring and enabling so that everyone can reach their full potential and grow their career. As a “Best Companies Top 100 Best Large Companies to work for in the UK” and being recognised as one of the best places to work in the UK in 2024, people who join us tend to stay, thriving in a professional learning environment and caring, inclusive, friendly culture.
What will you do as a Pension Administration Apprentice? Pension administrators look after pension scheme members and make sure they receive the right pension at the right time and advise them of their rights and benefits to make important decisions about their retirement. Here are just a few of the day-to-day tasks you can be involved in:
- Communicating with clients, their members and advisers via email, letter, and telephone.
- Process client pension payrolls, including calculations of net pay, arranging payments, liaison with tax offices and preparation of year end returns.
- The preparation of computer-generated benefit calculations and related correspondence.
- Attending team meetings to understand the priorities and offering support as required.
- Plus, lots more including interesting project work.
What qualification will I study for? Working with our training provider, you will study for the Workplace Pensions Administrator Level 3 qualification. The apprentice programme is well structured with the support of a skills coach, friendly mentors, and line managers to ensure you succeed in your role and study.
Can I progress beyond the apprenticeship? There are lots of career opportunities to explore beyond your apprenticeship. You will be encouraged to continue to study and develop your skills if you wish to do so and many of our apprentices have gone on to more senior roles within Barnett Waddingham.
What do we look for? We are looking for a friendly customer-focused approach with good attention to detail. You will demonstrate a positive attitude, be organised, have good problem-solving skills and enjoy working with numbers. We are looking for strong communicators with the ability to build effective working relationships with external clients as well as your team members and you will be keen to develop new skills.
Entry requirements: Ideally A-Level standard or equivalent with grade C or higher in 2 or more subjects. You will need a minimum of 5 GCSE’s Grade 4 (C) or equivalent including Maths and English.
Accessibility: We are a Disability Confident Employer. If you require any reasonable adjustments, please do let us know during the recruitment process and we will do our very best to support you.
Pension Administrator - Apprentice (Birmingham) employer: LGBT Great
Contact Detail:
LGBT Great Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pension Administrator - Apprentice (Birmingham)
✨Tip Number 1
Get to know the company! Research Barnett Waddingham and understand their values and culture. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for the telephone interview by rehearsing common questions and answers. We can even help you with mock interviews to boost your confidence before the real deal.
✨Tip Number 3
Show off your personality! During the assessment centre, let your friendly and customer-focused approach shine through. Remember, they’re looking for someone who fits into their inclusive culture, so be yourself!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Pension Administrator - Apprentice (Birmingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match what we're looking for. Highlight any customer service experience or teamwork skills you've gained, whether from jobs, volunteering, or even hobbies!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your enthusiasm for the role and why you want to join our friendly team. Be genuine and let your personality come through!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Pension Administrator role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the info you need about the role and our company there!
How to prepare for a job interview at LGBT Great
✨Know Your Stuff
Before the interview, make sure you understand the basics of pension administration. Brush up on key terms and processes, as well as the role of a Pension Administrator. This will show your enthusiasm and readiness to learn.
✨Show Off Your People Skills
Since this role involves communicating with clients and team members, be prepared to discuss your experience in customer service or teamwork. Share specific examples where you've successfully built relationships or solved problems.
✨Ask Smart Questions
Prepare thoughtful questions about the apprenticeship programme and the company culture. This not only shows your interest but also helps you determine if it's the right fit for you. Think about what you want to know regarding training and progression opportunities.
✨Be Yourself
The company values a friendly and inclusive environment, so let your personality shine through. Be genuine in your responses and don’t hesitate to share your passion for starting a career in pensions. Authenticity can set you apart from other candidates.
