At a Glance
- Tasks: Support and maintain network infrastructure while troubleshooting complex technical issues.
- Company: Join a growing Managed Service Provider with a dynamic team culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Clear progression paths into senior roles and exposure to diverse projects.
- Why this job: Gain hands-on experience with cutting-edge technologies and make a real impact.
- Qualifications: Strong networking skills and experience in an MSP environment are essential.
The predicted salary is between 40000 - 44000 € per year.
An established and growing Managed Service Provider is looking for a technically strong Network & Infrastructure Engineer to join their technical team, supporting a broad client base across networking, infrastructure, virtualization, and on‑prem environments. This role is suited to someone operating above a traditional desktop support level, with strong hands‑on experience across enterprise networking, firewalls, virtualization, Windows infrastructure, and backup technologies. You’ll be joining a fast‑paced MSP environment supporting a range of client infrastructures, acting as an escalation point for more complex technical issues while assisting with infrastructure improvements, migrations, and project work.
Key responsibilities:
- Supporting and maintaining network infrastructure including HPE Aruba, Cisco, Meraki, switches, VLANs, VPNs, and firewalls
- Troubleshooting routing, switching, wireless, DNS, DHCP, TCP/IP, and connectivity issues across client environments
- Supporting and maintaining virtual environments (VMware and/or Hyper‑V)
- Managing and supporting Windows Server, Active Directory, Group Policy, and on‑prem infrastructure environments
- Supporting backup and recovery processes using tools such as Veeam
- Handling escalated infrastructure and network‑related incidents within an ITSM platform
- Performing patching, monitoring, updates, and general infrastructure maintenance
- Assisting with infrastructure upgrades, migrations, deployments, and improvement projects
- Supporting firewall configuration and troubleshooting across technologies such as SonicWall, Sophos, WatchGuard, Fortinet, or similar
- Monitoring infrastructure performance, availability, and security across multiple client environments
- Creating and maintaining technical documentation and knowledge base articles
- Working closely with senior engineers, third‑party suppliers, and internal stakeholders to maintain service continuity and SLA performance
What we’re looking for:
- Network Support, or Infrastructure Engineer role, ideally within an MSP environment
- Strong hands‑on networking experience across switching, routing, wireless, VLANs, VPNs, DNS, and DHCP
- Experience supporting HPE Aruba, Cisco, and/or Meraki environments
- Good understanding of firewall technologies and network security principles
- Hands‑on experience with virtualization technologies (VMware and/or Hyper‑V)
- Experience supporting Windows Server, Active Directory, and Group Policy environments
- Experience with backup and recovery technologies (Veeam highly desirable)
- Strong troubleshooting skills across infrastructure, networking, and server environments
- Experience working within ITIL‑aligned support environments and ticketing systems
- Strong communication skills with both technical and non‑technical users
Nice to have:
- Exposure to Azure or hybrid cloud environments
- Experience with monitoring tools and network performance analysis
- Understanding of high availability and disaster recovery concepts
- Relevant certifications (Cisco, Aruba, VMware, Microsoft, Veeam)
- Previous experience acting as an escalation point or mentoring junior engineers
This is a great opportunity to join a growing MSP environment where you’ll gain exposure to a wide range of technologies, clients, and infrastructure projects, with clear progression into senior infrastructure or network engineering roles over time. If this looks like the right fit for you, please apply and I’ll be in touch as soon as possible.
Network Infrastructure Engineer in Birmingham employer: LGBT Great
Join a dynamic Managed Service Provider in Birmingham, where you'll thrive in a collaborative work culture that values innovation and technical excellence. With a strong focus on employee development, you will have access to ongoing training and clear pathways for career progression, all while enjoying the flexibility of a hybrid working model. This role offers the unique advantage of working with diverse client infrastructures, ensuring that your skills are continuously challenged and expanded.
StudySmarter Expert Advice🤫
We think this is how you could land Network Infrastructure Engineer in Birmingham
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars to connect with others in the field. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects and achievements in networking and infrastructure. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to networking and infrastructure. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with both techies and non-techies.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Network Infrastructure Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on experience with networking and infrastructure. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of your past work that align with the responsibilities listed in the job description. Let us see your personality and passion for the role!
Show Off Your Technical Skills:Don’t hold back on showcasing your technical skills! Mention your experience with firewalls, virtualization, and any relevant technologies like Veeam or Cisco. We want to know what you can do!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LGBT Great
✨Know Your Tech Inside Out
Make sure you brush up on your networking fundamentals, especially around HPE Aruba, Cisco, and Meraki. Be ready to discuss your hands-on experience with VLANs, VPNs, and firewalls, as well as troubleshooting techniques for routing and switching issues.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of complex technical issues you've resolved in the past. Highlight your experience with ITIL-aligned support environments and how you've handled escalated incidents, as this will demonstrate your ability to thrive in a fast-paced MSP setting.
✨Familiarise Yourself with Virtualisation
Since the role involves supporting virtual environments, make sure you can talk confidently about VMware and Hyper-V. Discuss any projects where you've managed or improved virtual infrastructure, as this will show your capability in handling critical client environments.
✨Communicate Clearly and Effectively
Practice explaining technical concepts in simple terms, as you'll need to communicate with both technical and non-technical users. Being able to create clear documentation and knowledge base articles is also key, so be prepared to discuss your writing skills and any relevant experience.
