At a Glance
- Tasks: Support our vibrant charity by managing the front desk and handling admin tasks.
- Company: Join LGBT Foundation, a dynamic charity dedicated to supporting the LGBTQ+ community.
- Benefits: Enjoy a part-time role with flexible hours and a supportive work environment.
- Why this job: Make a real impact while working in a welcoming space for diverse communities.
- Qualifications: No specific qualifications required; just bring your passion and enthusiasm!
- Other info: This is a fixed-term role until March 2027, perfect for students or those seeking part-time work.
The predicted salary is between 19392 - 25872 £ per year.
Key Information
- Special Terms: Part-Time – 12 Hours per week (0.35 FTE)
- Fixed Term: Until 31st March 2027
- Based in-person at Fairbairn House (evening role from 5 pm to 8 pm)
- Salary: £24,240.00 (pro-rata) per annum
- Accountable to: Operations Manager
- Accountable for: Volunteers
- Closing Date: 14th July 2025
- Interview Date: 23rd July 2025
About The Role
LGBT Foundation is an impactful, vibrant charity with a wide portfolio of well-established services and rapidly developing new initiatives aimed at meeting the needs of lesbian, gay, bisexual, and trans people. We are looking for an Operations Officer to ensure our centre is safe and well-organised, as well as welcoming service users to our space and signposting when necessary.
Outside working on the front desk, the successful candidate will also support with admin tasks for our Talking Therapies services. This will include responding to emails, attaching relevant information to client files, and any other admin tasks as identified by the talking therapies programme manager.
We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans*, non-binary, and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.
OPERATIONS OFFICER → employer: LGBT foundation
Contact Detail:
LGBT foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OPERATIONS OFFICER →
✨Tip Number 1
Familiarise yourself with LGBT Foundation's mission and values. Understanding their commitment to supporting the LGBTQ+ community will help you align your responses during the interview, showcasing your passion for their cause.
✨Tip Number 2
Prepare specific examples of how you've successfully managed administrative tasks in previous roles. Highlighting your organisational skills and ability to handle multiple responsibilities will demonstrate your suitability for the Operations Officer position.
✨Tip Number 3
Research common challenges faced by charities in the LGBTQ+ sector. Being able to discuss these issues and suggest potential solutions during your interview will show that you're proactive and ready to contribute positively to the team.
✨Tip Number 4
Connect with current or former employees on LinkedIn to gain insights into the work culture at LGBT Foundation. This can provide you with valuable information to tailor your approach and questions during the interview.
We think you need these skills to ace OPERATIONS OFFICER →
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Operations Officer position. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Tailored CV: Ensure your CV reflects your experience in operations and administration, particularly in roles that involve customer service or support. Highlight any relevant volunteer work or experience with LGBTQ+ communities, as this aligns with the charity's mission.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the charity's mission. Mention specific examples of how your skills and experiences make you a suitable candidate for the Operations Officer position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at LGBT foundation
✨Understand the Organisation's Mission
Before your interview, take some time to research LGBT Foundation and its mission. Familiarise yourself with their services and initiatives aimed at supporting the LGBTQ+ community. This will not only show your genuine interest in the role but also help you align your answers with their values.
✨Prepare for Admin Task Questions
Since the role involves administrative tasks, be ready to discuss your experience with similar duties. Think of examples where you've successfully managed emails, organised files, or supported a team. Highlight your attention to detail and organisational skills during these discussions.
✨Showcase Your People Skills
As an Operations Officer, you'll be interacting with service users and volunteers. Prepare to demonstrate your interpersonal skills by sharing experiences where you've effectively communicated or resolved conflicts. Emphasise your ability to create a welcoming environment for all.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that reflect your interest in the role and the organisation. Inquire about the team dynamics, the challenges they face, or how success is measured in this position. This shows that you're thinking critically about how you can contribute.